Receptionist - Kia Burlington

Asbury Automotive•Burlington, MA

20h•Onsite

About The Position

Herb Chambers is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. They are redefining the traditional dealership model through innovative technologies such as Clicklane and through their commitment to their team members, guests, and partners. Their culture, grounded in their North Star and Compass and powered by their DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. Asbury works to provide exceptional experiences for guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on their efforts, they have been recognized as one of the best places to work by both Newsweek and US News & World report. The Receptionist is responsible for answering inbound calls, determining the nature of their business, and directing callers to the appropriate department/destination. In addition, the receptionist will be the dealership's information specialist to best direct guests accordingly to accommodate their needs.

Requirements

Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor is required
Ability to multi-task in a fast paced environment
Advanced computer & phone skills (Internet, MS Outlook) a must
Must be a minimum of eighteen years of age
Must pass pre-employment screens (background and drug test)

Nice To Haves

Ability to speak multiple languages is always a plus

Responsibilities

Greet walk-in customers and determines the nature of their visit
Answer incoming phone calls
Direct callers to appropriate department or individual
Answer basic inquiries, take detailed messages and provides basic information to all callers
Communicate with callers and customers in a professional, friendly and efficient manner
Communicate messages to the appropriate parties in a timely manner
Assist with clerical duties as requested
Other duties to be determined by management

Benefits

Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team member’s eligible)
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities