Receptionist / Warranty Administrator

Smith Haven Chrysler Jeep Dodge Ram • Saint James, NY

1d • $18 - $20

About The Position

Smith Haven Mazda is seeking a reliable, organized, and customer-focused Receptionist/Warranty Administrator to join our team. This full-time position plays a key role in ensuring smooth daily operations by supporting our service department and providing excellent customer service.

Requirements

• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Attention to detail, especially with paperwork and data entry
• Ability to work independently and as part of a team
• Basic computer skills (email, scheduling systems, dealership software experience a plus)

Nice To Haves

• Prior automotive dealership or warranty experience is a plus, but not required

Responsibilities

• Answer and direct incoming phone calls in a professional and friendly manner
• Schedule service appointments for customers
• Greet customers and assist as needed
• File and organize service and warranty paperwork
• Complete loaner vehicle agreements with customers
• Submit and process warranty claims to the OEM accurately and in a timely manner
• Communicate with service advisors and management to resolve warranty-related issues
• Maintain confidentiality and accuracy in all records

Benefits

• Full-time, stable position
• Competitive pay (based on experience)
• Friendly, team-oriented work environment
• Opportunity to grow within a well-established dealership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed