Receptionist, Testing Center
About The Position
The Part-Time Receptionist plays a key role in supporting the administrative operations of the Testing Center, ensuring an efficient and welcoming experience for all clients. This position is responsible for maintaining the front desk, managing phone inquiries, and assisting with client check-in and check-out procedures. The receptionist will also handle paperwork, data entry, and general administrative tasks to support the smooth operation of the Testing Center. Additionally, this role involves entering confidential client-level testing data into agency databases such as AIRS, AWARDS, and other Electronic Health Record (EHR) systems, ensuring accurate and timely documentation. The receptionist will collaborate with Testing Center staff to maintain data integrity and facilitate seamless client services.
Requirements
- High school diploma or equivalent required.
- Experience with data entry and database management.
- Strong attention to detail and ability to maintain accuracy in repetitive tasks.
- Excellent organizational and time-management skills.
- Intermediate proficiency in Microsoft Office (Word, Excel, Outlook, etc.).
- Ability to manage multiple clerical tasks while professionally handling phone inquiries.
- Strong interpersonal and communication skills to interact effectively with clients and staff.
Responsibilities
- Greet and assist clients in a professional and welcoming manner.
- Manage the check-in and check-out process using established systems and procedures.
- Maintain an organized and clean reception area to create a supportive environment for clients.
- Answer and direct phone calls professionally while managing front desk operations.
- Accurately enter client demographic and testing records into AIRS, AWARDS, and other EHR systems.
- Label, file, and scan client records to ensure efficient record-keeping and retrieval.
- Maintain confidentiality and data security in compliance with organizational policies.
- Assist the Director and Testing Center staff with clerical and administrative tasks.
- Perform general office duties, including filing, copying, shredding documents, and mailing.
- Support the distribution of HIV self-test kits to clients.
- Support quality improvement initiatives.
- Assist with special projects as assigned.
- Attend program meetings, agency meetings, and relevant training sessions.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
