Receptionist/ Spa Concierge at Luxury Day Spa in Gaithersburg
About The Position
Want to work at America’s BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spa. We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse Day Spa, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you. The Woodhouse Day Spa is the leader in affordable luxury. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today! Our spa concierge... Make the magic happen by providing the ultimate guest experience and invoking guest delight. They are friendly and enjoy providing excellent customer service. More specifically, our fabulous Spa Concierge: Provides personal attention and great customer service from the moment the guest walks though the door. Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries. Serves as back up for the leadership team, you always make sure things are running smoothly Is reliable, punctual and responsible Has a positive attitude, likes to smile and meet new people every day. Is a Good team player. Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
Responsibilities
- Provides personal attention and great customer service from the moment the guest walks though the door.
- Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
- Answers the phone with a smile each and every time
- Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
- Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries.
- Serves as back up for the leadership team, you always make sure things are running smoothly
- Is reliable, punctual and responsible
- Has a positive attitude, likes to smile and meet new people every day.
- Is a Good team player.
Benefits
- Competitive Pay and Incentive programs
- Paid vacations for full time employees
- Generous discounts and opportunities to enjoy services and products
- “The Woodhouse Way” paid training program
- Working in a new state of the art facility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
