Luxury Spa Concierge

Rochester Hills•Rochester Hills, MI

About The Position

Want to work at America’s BEST day spa? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spas, voted top day spa in by American Spa Magazine, Hour Magazine, and Oakland Press. We are hiring for Full Time and Part Time Spa Concierge . The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you. If you want to be more than just a number --then you should join our Woodhouse-Rochester Hills team! Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go! More specifically, our fabulous Spa Concierge: Provides personal attention from the time the guest walks though the door Educates the guest on the Woodhouse experience including a warm welcome, introduction to our changing lounge and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guest’s favorite drink, personal details such as birthdays and anniversaries Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly Woodhouse Perks include: Competitive Pay and Incentive programs Paid time off Generous discounts and opportunities to enjoy services and products Health care benefits “The Woodhouse Way” paid training program Working in a state of the art facility Growth opportunities The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace. Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Responsibilities

Provides personal attention from the time the guest walks though the door
Educates the guest on the Woodhouse experience including a warm welcome, introduction to our changing lounge and amenities, and helping them to have a seamless experience
Answers the phone with a smile each and every time
Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
Remembers the small things that make The Woodhouse special--the guest’s favorite drink, personal details such as birthdays and anniversaries
Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly