Receptionist Scheduler
About The Position
In keeping with the Dignity Health philosophy, performs such typical distinguishing duties as: Receives patients and visitors, ascertains their needs and directs them accordingly; answers incoming calls and determines their proper disposition; maintains statistics; processes patient charges; prepares and reorganizes patient charts at the beginning and termination of treatment; assists with setting up appointments; types correspondence; maintains adequate supplies of agency forms and office supplies; and performs all other clerical functions relevant to effective agency function as necessary. Registration of new patients for all Rehabilitation departments while correctly identifying the patient's particular payor type. Assists in the training of relief personnel. Sends bills on a regular basis, (bi-weekly) maintains petty cash drawer. Ensures a clean and safe work environment by being alert for unsafe conditions and malfunctioning equipment and using appropriate procedures for their correction. Performs other related duties such as: Participates in all departmental functions and activities as required, including inservice education, and other tasks relevant to effective department function as necessary.
Requirements
- Must have knowledge and experience with Google Suite
- Must have excellent communication skills both in person and on the telephone.
- Ability to communicate effectively both orally and in writing, clearly, concisely, accurately, and possess excellent interpersonal skills.
- Demonstrates basic knowledge of the principles and techniques employed in medical procedure billing.
- Demonstrates ability to function in a team environment, collaborating with other patient care team members, physicians, patient, and their families.
- Ability to excel in an environment with multiple distractions while attending to multiple tasks simultaneously.
- Able to produce under moderate to minimal direct supervision.
- Demonstrates ability to organize and prioritize work efficiently.
Nice To Haves
- Previous experience in a medical setting, and proficiency in Spanish preferred
- Experience with Meditech preferred
Responsibilities
- Receives patients and visitors, ascertains their needs and directs them accordingly
- Answers incoming calls and determines their proper disposition
- Maintains statistics
- Processes patient charges
- Prepares and reorganizes patient charts at the beginning and termination of treatment
- Assists with setting up appointments
- Types correspondence
- Maintains adequate supplies of agency forms and office supplies
- Performs all other clerical functions relevant to effective agency function as necessary
- Registration of new patients for all Rehabilitation departments while correctly identifying the patient's particular payor type
- Assists in the training of relief personnel
- Sends bills on a regular basis, (bi-weekly)
- Maintains petty cash drawer
- Ensures a clean and safe work environment by being alert for unsafe conditions and malfunctioning equipment and using appropriate procedures for their correction
- Participates in all departmental functions and activities as required, including inservice education, and other tasks relevant to effective department function as necessary
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
