Receptionist/Registration - ENT Associates

Houston Healthcare • Warner Robins, GA

8d

About The Position

Staffs patient front and/or discharge windows to include receiving visitors and patients, ascertaining their needs and directing them accordingly. Performs related clerical duties; entering information into systems, collecting forms; and completing medical chart entries; collecting fees as appropriate and answering phones. Handles pre-certs for procedures. Registers new patients, verifies and updates demographic and insurance information of established patients in record and computer. Verifies co-pays and coverage. Monitors reception area and patient flow, notifies patient of delays. Reconciles daily patient receipts. Provides other clerical support and department duties as necessary and/or as assigned by the office manager or physician.

Requirements

• High School diploma or GED equivalent.
• One (1) year in physician office or related hospital experience.
• AHA/ARC BLS certification required.
• Knowledge of medical terminology.
• Ability to maintain quality, safety, and/or infection control standards.
• Knowledge of planning and scheduling techniques.
• Knowledge of medical billing procedures.
• Word processing and/or data entry skills.
• Knowledge of related accreditation and certification requirements.
• Receptionist skills.
• Skill in preparing and maintaining patient records.
• Ability to develop and maintain filing systems.
• Ability to interact and communicate with people in person and over the telephone, often in stressful situations.
• Knowledge of the nature and provisions of alternate health insurance plans.
• Knowledge of pre-certification requirements, procedures and documentation of third party medical insurance payers.

Responsibilities

• Receiving visitors and patients, ascertaining their needs and directing them accordingly.
• Performing related clerical duties; entering information into systems, collecting forms; and completing medical chart entries; collecting fees as appropriate and answering phones.
• Handling pre-certs for procedures.
• Registering new patients, verifies and updates demographic and insurance information of established patients in record and computer.
• Verifying co-pays and coverage.
• Monitoring reception area and patient flow, notifies patient of delays.
• Reconciling daily patient receipts.
• Providing other clerical support and department duties as necessary and/or as assigned by the office manager or physician.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED