Receptionist On-Call

Sea Mar Community Health Centers•Bellingham, WA

2d•$21 - $21

About The Position

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Position Summary The Receptionist is responsible for greeting and providing guidance to all visitors and callers to the facility and providing administrative clerical support as needed. Duties and Responsibilities As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services. Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by: Understanding and empathizing with client needs Surpassing client expectations Demonstrating a high level of integrity Exhibiting compassion and commitment Advocating for social justice Taking pride in individual work as well as that of the team Continually learning to stay current with industry standards, best practices and technology As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Good communication (written and verbal) and organizational skills.
Word processing and spreadsheet experience desired.
Sensitive to client needs (Mental Health/Substance Abuse).
Bilingual Spanish/English, with demonstrated writing and speaking fluency.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
High school diploma or equivalent required.
Must take and pass an annual TB test.
Must have and maintain current CPR certification. If not current at time of hire, must obtain within 90 days.
Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear mask at all times during the flu season.
This person must sign an oath of permanent confidentiality covering all patient related information.
This person must comply with all ethical standards of Sea Mar.
This person must complete an annual competency test as a receptionist.
The person in this position shall have no history or evidence of alcohol or other drug misuse for a period of three (3) years immediately prior to the date of employment at the facility, and no misuse of alcohol or other drugs while employed at this center.

Nice To Haves

Customer Service/General Front Desk training is preferred.

Responsibilities

Responds to telephone calls professionally by directing callers to appropriate staff members or by taking written messages.
Responds to visitors politely and professionally by directing callers to appropriate staff members and /or locations.
Handles all oral and written tasks in fluent English or fluent Spanish, as appropriate to individual tasks.
Within the constraints of the regular influx of telephone and in-person contacts, provides helpful, efficient clerical support to administrative personnel, including typing word processing and spreadsheets.
Receives incoming mail.
Per current procedure, stamps exterior of all incoming mail.
For specified types of mail, including all accounts payable, opens then stamps incoming mail.
Weighs and places correct postage on outgoing business mail.
Assist with receiving deliveries of supplies.
Other duties assigned by supervisor.

Benefits

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization.
Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement.
The fringe benefits surpass most companies.
For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:
Medical
Dental
Vision
Prescription coverage
Life Insurance
Long Term Disability
EAP (Employee Assistance Program)
Paid-time-off starting at 27 days per year + 10 paid Holidays.
We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.