Receptionist - Office & Administration Specialist Intermediate

Metropolitan State University•Brooklyn Park, MN

8d•$21 - $29•Hybrid

About The Position

Serve as receptionist and perform office service duties at the Brooklyn Park Law Enforcement & Criminal Justice Education Center. Hennepin Technical College is a member of Minnesota State, which includes 30 community and technical colleges and seven state universities serving approximately 400,000 students. It is the fourth-largest system of two-year colleges and four-year universities in the United States. Hennepin Technical College with campuses in Brooklyn Park and Eden Prairie is a member of the Minnesota State Colleges and Universities System. The college is strategically positioned to meet the economic and workforce development needs of business and industry throughout Minnesota. Hennepin Technical College faculty and staff are committed to preparing students to be successful in obtaining the education and skills that can result in employment and a career. Curriculum is industry validated and delivered in an environment that emulates the work setting. Students receive a well-rounded educational experience that gives them the skills and ability to secure the first job in their career as well as to advance in their career. For more information about Hennepin Technical College, please visit our website at: http://www.hennepintech.edu

Requirements

Two (2) years of Customer Service Skills
Skill in customer service to provide prompt, courteous and accurate information to customers in person, on the phone and through email and other written correspondence; promptly respond to customer/co-worker inquiries about registrations, programs, data, etc.; provide assistance/guidance to customers/co-workers on resolving difficult or complex issues.
Data Entry: Skill in data entry sufficient to maintain accurate student records and reports; compile, sort and verify data accuracy
English: Knowledge of English sufficient to fluently speak, read, understand and respond to a variety of written and spoken communications, such as customer questions, detailed instructions, and procedures, data reports.
Word Processing: Skill in word processing sufficient to use the software, such as Microsoft Word, to prepare and format letters, memos and reports and ability to check completed work for spelling, grammar, punctuation, and formatting.
Spreadsheets: Skill in using spreadsheet software applications, such as Microsoft Excel, Access, to enter, compile, store and retrieve data in a variety of reports.
Math: Knowledge of math sufficient to add, subtract, multiply and divide whole numbers, fractions, decimals, calculate percentages and use simple formulas and ability to compare the prices of items or groups of items.
Applicant must be legally authorized to work in the US at the start of employment.

Nice To Haves

Knowledge and familiarity with MN POST requirements, processes.
Ability to gain acceptance for ideas in order to accomplish tasks.
Knowledge of ISRS & Lumens systems and various software programs.
Skills in communications and interpersonal relations sufficient to provide information to staff, students and the general public.
Highly organized and detail-oriented to maintain integrity in the student information system.
Ability to work with others in a team setting to accomplish tasks.
Ability to establish work priorities and ensure completion.

Responsibilities

Serve as receptionist
Perform office service duties

Benefits

11 paid Holidays
Vacation Time
Sick Time
six weeks of Paid Parental Leave
low cost medical and dental insurance with low deductibles ($150 - $1500)
a Pension Plan
457(b) and 403(b) retirement plans and other retirement investment options
pre-tax medical and dental expense (with roll-over option) and dependent care accounts
employer paid life insurance
short and long term disability
professional development
a tuition waiver program for employees and their dependents