Receptionist/Legal Assistant - Lake Charles

Laborde Earles•Lake Charles, LA

3d•Onsite

About The Position

Grow with us! We are featured in Inc. Magazine's prestigious 2023 Inc. 5,000 Fastest-Growing Private Companies List and are the 25th fastest-growing private company in the entire state of Louisiana! Do you find satisfaction in helping people and making a difference in their lives and the lives of their communities? Laborde Earles is committed to providing quality representation to our clients and being fully attentive to their needs, which starts by providing the same favorable environment for our team members. Join us in standing up for our clients, with our community, by our work, and beside each other! The Opportunity We are seeking a personable and energetic Receptionist/Legal Assistant to create a warm, welcoming first impression for potential clients and visitors in our Lake Charles office. This role provides essential support to our Litigation Paralegals and is ideal for a genuine, hospitable individual who excels at communicating with people from all cultures and backgrounds. The successful candidate will demonstrate excellent verbal communication, polished phone etiquette, confidentiality, integrity and exceptional guest-relations skills, ensuring every visitor enjoys a positive and gratifying experience. We are looking for an organized, detail-oriented multi-tasker who can manage assignments efficiently and support the litigation team with accuracy and efficiency. Objective Serve clients creating a professional, warm, and welcoming first impression, and support the Litigation Paralegals during the litigation phase of all assigned matters. Desired Outcomes Accountable to provide the best possible customer service to our clients and act as their advocate when working with any third parties as directed by Litigation Paralegals. Welcome clients, vendors, job applicants, and other visitors in a warm and friendly manner as soon as they arrive and connect them with the appropriate party. Offer visitors a refreshment while they wait. Maintain cleanliness of lobby. Clean and organize conference rooms after meetings. Ensure that front area is covered when stepping away from lobby. Maintain cleanliness and stock of kitchen, restroom, and other common areas. Contact and meet with clients as directed, such as new clients/intakes. Contact third parties such as medical providers and insurance companies on behalf of the client. Accountable to ensure that all matters assigned by Litigation Paralegals are handled as quickly, accurately, and thoughtfully as possible. Ensure all data is properly and accurately entered into client management software (Litify). Organize, save, and file all matter related documents. Draft, save, mail, fax, and/or email correspondence and supporting documents. Assist with the preparation, filing, and service of pleadings. Assist with discovery, including but not limited to, the preparation and completion of skeleton forms, assisting the Paralegal in gathering responding documents. Assist with trial preparation, including the assembly of exhibits, witness binders, and appendices for depositions and court filings. Keep track of cases expenses, including medical expenses, copy and postage charges, entering into client management software (Litify) for each client. Assist in requesting Medicare and Medicaid liens. Accountable to provide Handling Attorney support as requested and as outlined in Litify Tasks. Timely response and completion of tasks assigned by Handling Attorney and/or Paralegal. Timely completion of all Litify Matter tasks.

Requirements

Excellent oral and written communication skills
Attention to detail and accuracy
Confidentiality and strong judgment
Problem analysis and problem-solving
Professionalism
High level of initiative and proactive nature
Willingness to perform any/all tasks as assigned by supervisor and/or firm leadership in support of the firm’s growth and success
High school diploma or equivalent
Proficient in data entry and management
Strong computer and keyboarding experience
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times

Nice To Haves

Previous experience within legal, medical, or insurance industry preferred

Responsibilities

Provide the best possible customer service to our clients and act as their advocate when working with any third parties as directed by Litigation Paralegals.
Welcome clients, vendors, job applicants, and other visitors in a warm and friendly manner as soon as they arrive and connect them with the appropriate party.
Offer visitors a refreshment while they wait.
Maintain cleanliness of lobby.
Clean and organize conference rooms after meetings.
Ensure that front area is covered when stepping away from lobby.
Maintain cleanliness and stock of kitchen, restroom, and other common areas.
Contact and meet with clients as directed, such as new clients/intakes.
Contact third parties such as medical providers and insurance companies on behalf of the client.
Ensure that all matters assigned by Litigation Paralegals are handled as quickly, accurately, and thoughtfully as possible.
Ensure all data is properly and accurately entered into client management software (Litify).
Organize, save, and file all matter related documents.
Draft, save, mail, fax, and/or email correspondence and supporting documents.
Assist with the preparation, filing, and service of pleadings.
Assist with discovery, including but not limited to, the preparation and completion of skeleton forms, assisting the Paralegal in gathering responding documents.
Assist with trial preparation, including the assembly of exhibits, witness binders, and appendices for depositions and court filings.
Keep track of cases expenses, including medical expenses, copy and postage charges, entering into client management software (Litify) for each client.
Assist in requesting Medicare and Medicaid liens.
Provide Handling Attorney support as requested and as outlined in Litify Tasks.
Timely response and completion of tasks assigned by Handling Attorney and/or Paralegal.
Timely completion of all Litify Matter tasks.

Benefits

Optional companywide events allowing you to play as hard as you work, such as Crawfish Boils, Christmas parties, Retreats, and more!
Work-life balance is encouraged as we consider 36.5 hours your full-time requirement and we rarely exceed a 40-hour workweek. We prefer you work to live, not live to work.
We celebrate life's little (& big) moments with you from birthdays & work anniversaries to marriages and births, as well as, support you when the going gets tough from procedures/hospitalizations to loss of a loved one.
Collaboration and team member rapport is cheered and emboldened.
Company-paid Short-term disability & Life/AD&D
Health, vision, dental, long-term disability, critical illness, and additional life insurance policies upon eligibility waiting periods
401(k) upon eligibility waiting periods
PTO, paid holidays (10), and paid maternity leave
Health Savings Account (HSA), Flexible Spending Accounts (FSA), including dependent care
Employee Assistance Program (EAP).