Receptionist for Physical Therapy

Logan Health • Cut Bank, MT

2d

About The Position

This position promotes a positive and professional practice image. Performs a variety of medically related, clerical, accounting and cleaning tasks to facilitate a smooth flow of patients throughout the department and facility. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Requirements

• High School Education or higher.
• Proficiency with PC software including but not limited to knowledge of Excel, Microsoft Word, etc.
• Familiar with Medical Terminology.
• Must obtain BLS certification within six (6) months of hire.
• Must be able to read and write English fluently.
• Minimum one (1) year experience in a medical or other healthcare office setting preferred.
• A combination of education and experience will be considered.
• Knowledge of basic billing procedures, financial reports, medical terminology, various medical forms, reports, and processing.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Responsibilities

• Uses phone system to communicate with patients, medical staff in a professional, courteous, and attentive manner.
• Obtains and enters in EMR correct patient information for each patient.
• Verifies insurance/ HMO eligibility and collects fees.
• Schedules IP and OP with a positive attitude and courteous manner placing the patient’s needs first.
• Disperses and collects appropriate patient intake forms and scans into EMR.
• Performs various clerical duties /billing while maintaining mission, vision, and values of the organization in the PT department and throughout the facility.
• Cleans and stocks rooms and department for next patient encounter.
• Transfers patients to and from hospital as directed by rehabilitation staff.
• Maintains regular and consistent attendance as scheduled by department leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees