Receptionist / Donor Entry Specialist

Takeda • Milwaukee, WI

2d • Onsite

About The Position

At BioLife, flexibility matters, especially for those balancing multiple commitments. This role offers meaningful part-time opportunities, with most shifts lasting 4 to 6 hours per day, 3 or more days per week, designed to fit your life. Availability, shift days, and times will be confirmed early in the interview process, and team members will be informed in advance of any schedule changes. Reliability during scheduled hours is highly valued, as patients depend on the plasma collected. These part-time roles are designed with mutual flexibility in mind, welcoming individuals seeking extra income, valuable experience, or a schedule that fits a busy life. Every day, the donors you meet will motivate you, and the high-quality plasma you collect will become life-changing medicines. A commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist, engaging with donors and performing administrative tasks to support plasma center operations. At Takeda, the company is transforming patient care through novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers growth through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence, fostering an inclusive, collaborative workplace united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. Takeda is an industry-leading, global pharmaceutical company dedicated to putting patients at the center of everything, living its values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and united by its mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Everyone matters at Takeda, and you will be a vital contributor to its inspiring mission, making an impact on people’s lives, including your own.

Requirements

• High school diploma or equivalent
• Ability to walk and/or stand for the entire work shift
• Will work evenings, weekends, and holidays
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
• Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance
• Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

Nice To Haves

• 1 or more years minimum experience working in a customer or patient facing role is helpful

Responsibilities

• Answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
• Assist donors with appointments; create or pull donor record files
• Provide customer service to donors (external) and fellow employees (internal)
• Maintain orderly filing system, purging records
• Report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures

Benefits

• a purpose you can believe in
• a team you can count on
• opportunities for career growth
• a comprehensive benefits program
• medical, dental, vision insurance
• a 401(k) plan and company match
• short-term and long-term disability coverage
• basic life insurance
• a tuition reimbursement program
• paid volunteer time off
• company holidays
• well-being benefits
• up to 80 hours of sick time
• new hires are eligible to accrue up to 120 hours of paid vacation

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees