Receptionist - Customer Service Rep

Dickin Memorial Animal Hospital • Endicott, NY

17d • $16 - $20 • Onsite

About The Position

Would you like a job where you can speak with all kinds of people and support a thriving veterinary practice? Do you love bringing smiles to others' faces? If so, a job as a full-time Receptionist - Customer Service Rep with Dickin Memorial Animal Hospital could be perfect for you! We're hiring an attentive problem solver to join us in Endicott, NY and become a central part of our smooth workdays. Depending on experience, you earn $16.00 - $20.00/hour . You can accrue vacation leave , share expenses for health insurance coverage, and enjoy these fantastic benefits : Paid sick leave Personal pet healthcare, including free exams and X-rays plus 20% off professional services Vacation time and incentives Continuing education reimbursement 401(k) with 3% match Pre-tax ancillary insurance Join us and help take care of the sweet pets in your community! WHAT TO EXPECT As a Receptionist - Customer Service Rep, you support seamless communication in our office and take care of our essential day-to-day clerical matters. With a warm and upbeat attitude, you greet patients, check them into our animal hospital, and answer any questions they may have. You answer phone calls, schedule appointments, and update our patients' digital and paper files. Eager to support your team, you jump in to assist wherever needed. You take pride in contributing to patient satisfaction and accurately handling clerical tasks! YOUR SCHEDULE Our Receptionist - Customer Service Rep normally works from 8:00 am - 5:30 pm, Monday - Friday with 1 Saturday per month. REQUIREMENTS 2+ years of experience as a receptionist or a similar position in veterinary medicine Computer proficiency High school diploma or equivalent Communication skills and phone etiquette 2+ years of customer service experience would be preferred. If you're friendly, outgoing, and collaborative, we want you as our Receptionist - Customer Service Rep! OUR MISSION At Dickin Memorial Animal Hospital, we're all about giving underdogs opportunities to grow stronger and enjoy a healthy life filled with love. We're not just an animal hospital - we're a medical sanctuary where all breeds of dogs and cats receive the care and support they need to feel their best. Our legacy is built on recognizing the contributions animals have made - and continue to make - to humanity. We offer a forward-thinking environment where continuous learning is encouraged, making this a great place to grow within the veterinary space. If you'd like to support us in our mission, apply today! REACH OUT TODAY! If you're ready to become the smiling face in our office and the warm voice on the phone, fill out our short initial application today! We're excited to meet our new clerical master. Applicants may be required to pass a background check and/or drug screening to be eligible for hire.

Requirements

• 2+ years of experience as a receptionist or a similar position in veterinary medicine
• Computer proficiency
• High school diploma or equivalent
• Communication skills and phone etiquette

Nice To Haves

• 2+ years of customer service experience would be preferred

Responsibilities

• Greet patients, check them into our animal hospital, and answer any questions they may have
• Answer phone calls
• Schedule appointments
• Update our patients' digital and paper files
• Assist wherever needed
• Accurately handling clerical tasks

Benefits

• Paid sick leave
• Personal pet healthcare, including free exams and X-rays plus 20% off professional services
• Vacation time and incentives
• Continuing education reimbursement
• 401(k) with 3% match
• Pre-tax ancillary insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED