Receptionist / Concierge

Frenchies•Braselton, GA

About The Position

Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience? At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities. We Offer Monthly bonus based on performance Employee and customer referral bonus Paid training on customer service and nail care education Employees discounts on products and services Continuing education: Being part of the Frenchies system has its perks. Frenchies continuously provides deeper education so that you can continue growing personally and professionally! Company Culture At Frenchies, we cherish a fun, supportive, and health-focused environment. Our culture emphasizes a work/life balance through regular team-building events and a commitment to a healthy, clean setting that's free from harsh chemicals. This nurturing atmosphere supports your well-being and inspires everyone to thrive professionally and personally in a modern and stylish space. Our Schedule Monday to Friday: 10am to 7pm Saturday: 9am to 5pm Sunday: 12pm to 6pm About Frenchies Modern Nail Care Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit Frenchies you’ll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels. Core Values Healthy : Provide a Healthy environment that contributes to the well-being and self-improvement of all. Smart : Commit to smart business practices that embrace growth, change, and evolution. Accountable : Deliver our very best in all we do and hold ourselves accountable for results. Fun : Promote a positive, ego free, and fun culture where teamwork and transparency thrive. At Frenchies, you'll love your work, and we'll love you right back. Nail smarts and good vibes wanted. Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit a Frenchies you’ll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels. The perfect nail salon is hard to find—spas are often overpriced; express salons sacrifice quality for speed. Now, there’s Frenchies Modern Nail Care, a brand-new concept taking nail care to the next level. Frenchies is an affordable nails-only studio that is natural, exceptionally clean, and most of all, focused on guest and team health. We pride ourselves on superior cleanliness, and don’t do acrylic nails or use jetted tubs—both possible health hazards. Frenchies takes clean to the next level by using sanitation and sterilization techniques that go beyond industry standards and regulations to guarantee a clean, fresh, comfortable guest experience that’s also kind to the environment At Frenchies, Nail Technicians are equipped with top-notch products because we value health. These top-notch products in use at Frenchies are not only beneficial and healthy for guests, but they are also healthy for nail specialists to use day in and day out! In addition to health, we value FUN. You’ll find a team that has fun doing what they love in an environment that they love. If you are a licensed nail technician or cosmetologist that has a passion for nail care – we would love to meet you! At Frenchies, you’ll love your work, and we’ll love you right back.

Nice To Haves

Preferred minimum of 2 years in customer service
Preferred experience in a receptionist or concierge role
Exceptional communication skills and a professional demeanor
Excellent multitasking abilities and a proactive work ethic
A friendly, team-oriented attitude

Responsibilities

Warmly greet guests and assist them with checking in and out
Efficiently handle appointment scheduling and phone inquiries
Uphold salon cleanliness and maintain our high standards
Educate guests on the Frenchies Way and ensure a seamless experience
Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
Provide attentive service throughout guests' visits to enhance comfort
Educate guests on products available for after-home care