Concierge/Receptionist

Arcadia at Limerick Pointe • Limerick, PA

1d

About The Position

As the first point of contact for our company, the Concierge / Receptionist plays a crucial role in creating a positive and welcoming experience for visitors and employees.

Requirements

• High School Diploma/GED
• Minimum one (1) year customer service experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with telephone systems
• Excellent communication skills, both written and verbal
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks effectively
• Professional appearance and demeanor
• Ability to work independently and as part of a team

Nice To Haves

• Knowledge of senior living or long-term care environment a plus

Responsibilities

• Greet and welcome residents, family members and guests in a friendly and professional manner
• Direct residents, family members and guests to the appropriate person or department
• Answer and screen phone calls, take messages and transfer calls as needed
• Manager and update visitor log
• Manage and schedule appointments
• Receive, sort, and distribute mail, packages, and deliveries
• Maintain a clean and organized reception area
• Perform basic clerical tasks
• Respond to inquires in a timely and professional manner
• Handle complaints and escalate issues as needed
• Provide excellent customer service
• Perform other duties as assigned

Benefits

• Competitive pay plus comprehensive benefits (available day one of your first full month of employment)
• Generous PTO package, including your birthday as a paid holiday!
• Medical, dental and vision insurance
• 401k with company match
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED