Receptionist-Clerk

Rockdale County, Georgia • Conyers, GA

21d • Onsite

About The Position

This is beginning-level public contact and office support work of average difficulty. Employees in this classification perform a wide variety of clerical and administrative duties including answering, referring, and handling incoming telephone calls, taking messages, and greeting walk-in visitors; maintaining manual and computer files; typing reports, records, and correspondence.

Requirements

• Knowledge of customer service practices and techniques.
• Some knowledge of standard office procedures and practices.
• Ability to quickly adapt to and learn applicable departmental policies, procedures, and work rules.
• Ability to work with a minimum of supervision.
• Ability to establish and maintain effective working relationships with fellow employees and the general public.
• Ability to communicate, read, write, and understand English at a level necessary for efficient job performance.
• Ability to prepare accurate records and record accurate messages.
• High school diploma or equivalent.
• Six (6) months of experience in a general office environment.
• OR have a combination of education, training, and work experience that is equivalent to #1 and #2 above that provides the requisite knowledge, skills, and abilities for this job.

Responsibilities

• Greets visitors to the facility, answers telephone, answers questions, and directs visitors and callers to the appropriate individuals or departments.
• Receives and responds courteously to Inquiries over the phone and in person.
• May assist assigned managers or leaders with legal document preparation.
• Collects, opens, sorts, and distributes mail.
• Organizes and maintains office files and records.
• May be responsible for reconciling financial records.
• Employees in this classification may be expected to perform any related duties as required by proper authority.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED