RECEPTION HR Coordinator

BRMS•Folsom, CA

2d•Onsite

About The Position

SUMMARY: The Receptionist/HR Coordinator is responsible for maintaining a professional front desk environment while providing excellent customer service and performing a variety of complex clerical and problem-solving duties in support of the Human Resources department.

Requirements

Strong computer skills, including Word, Excel, and Outlook
Excellent verbal and written communication skills
Good analytical skills
Positive problem-solving skills.
Ability to maintain confidentiality
Ability to provide effective leadership in all aspects of position.
Must be dependable and maintain excellent attendance and punctuality.
Ability to grow with changing demands of the position and the company.
High school diploma or general education degree (GED); or one to three years related experience and/or training; and/or equivalent combination of education and experience.
Ability to read, speak, and write effectively in English.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to speak effectively before customers or employees of organization.
Ability to effectively address or resolve customer service issues within guidelines of the position.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Valid, class C license in state working with no adverse driving record.

Responsibilities

Maintains a high level of customer service in all aspects of the position
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
Maintains a highly professional Front Desk image
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
Retrieves messages every morning from RingCentral voice mail and forwards information to appropriate personnel
Maintain company organization charts and the employee directory
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
Answers questions about BRMS and provides callers with address, directions, and other information
Monitors visitor access and ensures sign in process is followed
Monitors, tracks, and issues visitor and temporary badges upon request
Issues new employee badges and maintenance of S2 system for new and terminated employees
Maintain HUB dashboard by composing and designing BRMS' News, Calendars, CEO Monthly Quote and SPIRIT Award.
Receives deliveries and routes accordingly
Maintains incoming faxes, assists users, sends faxes, retrieves, logs, and routes incoming faxes to the appropriate departments
Takes payments and issues receipts for services offered through BRMS
Orders, receives, and maintains office supplies for the Front Desk
Trains and coaches’ new staff and replacements that cover the reception function to ensure standards are enforced and tasks are performed properly
Facilitates printing and distribution of monthly anniversary cards
Orders, receives, and maintains Anniversary Awards
Composes daily anniversary and birthday emails
Orders coffee supplies for break room and janitorial supplies, monitors usage and adjusts orders accordingly
Orders additional office supplies, as directed
Manages petty cash box for vending machines
Creates and issues cardkeys for suite access
Submits and manages building management requests, including gym cardkey updates, facility repairs, etc.
Cleans break room refrigerator out once per week
Refills break room supplies daily
Assists in maintenance of HR personnel files
Administer appropriate skill assessments for applicants
Organize and execute new employee onboarding, which includes providing new employees with the BRMS handbook, legal documents, and benefit paperwork/handouts, arranging new employee's desk, email and scheduling managers and other employees for the new employee orientation, and inputting new employee's data into all systems
Creates folders, labels, and flyers, as directed
Complete termed employee paperwork, prepare personnel file and provide to HR Manager for termination and exit interview. Update appropriate systems with termination information
Database entry, i.e. Paychex, HRO, BRMS' HUB, MHB, Lattice and Security System (S2 Network)
Administer various human resources plans and procedures for all organization personnel
Review timecards for State and Federal wage and hour compliance
Alerts employees of new benefit information and EAP programs on a monthly basis (New Directions, Rocket Lawyer, Teladoc, etc.)
Coordinate facility needs with building management.
Assists in maintaining the company Key Box
Liaison between the company and community service organizations
Assists in the planning, budgeting, promoting, and implementation of employee engagement and charity events such as: Benefits Fair for Open Enrollment, Go Red Month, Wellness Awareness, Food and Coat Drive, Flu packets and BRMS SPIRIT Award Program.
File and retrieve employee documents, records, and reports.
Maintains Onboarding binders (I-9, Backgrounds, Photo Releases, etc.)
Performs other duties as assigned by Management