Reception Appointment Clerk -OB Full Time

Lynn Community Health Center • Lynn, MA

2d

About The Position

RECEPTION/ APPOINTMENT CLERK Do you want to provide clerical support for the medical and behavioral health providers on the integrated teams? Do you enjoy taking accurate and complete messages for other staff? Are you looking for benefits effective on the first day of employment? Do you want to work where your professional growth and development are a priority? Can you schedule appointments and maintain good record-keeping? Do you have the ability to identifying patient correspondence, sorting and identifying mail and faxes? Can you help patients get the correct information they need? Are you willing to Contribute to the team effort by supporting all team members? Yes? Please click here to apply for the position of Reception/Appointment Clerk-1 at the Lynn Community Health Center.

Requirements

• History of good attendance and positive work attitude towards co-workers and other health center departments.
• High School Graduate or equivalent.
• English / Spanish bilingual ability is required.
• Demonstrated ability to work within a team and to effectively support team goals and objectives.
• Pleasant telephone manner; good memory and patience.
• Strong organizational skills with demonstrated proficiency in computer applications (Microsoft Office)

Nice To Haves

• Graduate of secretarial program preferred.
• Medical Terminology course completed within one year of hire.

Responsibilities

• Schedule appointments via online scheduling system.
• Verify and update demographic and insurance data in the computer.
• Consistently check voice mail and forward messages to the appropriate staff.
• Continually monitor appointment schedule, acknowledge appointments, and change appointment status when necessary.
• Monitor Waiting Room to ensure patients are being taken care of in a timely manner.
• Responsible for contacting and rescheduling patients when behavioral provider is out of the office.
• Ensures proper use of all office equipment (fax, copier, PC, e-mail, practice management software, printers, phones, voicemail, etc.) in accordance with office policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED