Medical Appointment Clerk

Integrated Management Strategies, LLC•Norfolk, VA

5d•Onsite

About The Position

Are you ready for your next career adventure?! Integrated Management Strategies (IMS) is an award-winning, fast-growing woman-owned small business in the Washington DC area, specializing in healthcare, technology, and management consulting. We are seeking an experienced Medical Appointment Clerk to join our healthcare consulting practice. The role is on site full-time in Norfolk, VA. We are proud of our national presence, and excited to offer great career opportunities within the organization.

Requirements

High School Diploma or higher degree
US Citizenship
Ability to secure a DOD security clearance, must not have been unfavorably removed from a government position.
Knowledge of medical terminology.
Knowledge of basic computer skills, including the ability to type on a computer/word processor at 20 words per minute (wpm).
Minimum of two letters of recommendation from physicians, training instructors, or supervisors written within the preceding three years, attesting to the individual’s skills as a medical clerk. Reference letters must include name, title, phone number, date of reference, address, and signature of the individual providing reference.

Responsibilities

Shall make selections of appropriate methods from a wide variety of procedures or make simple adaptations and interpretation of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.
Comply with current HIPAA regulations.
Assist with scheduling appointments and administrative check-in of patients for medical appointments.
Schedule initial and follow-on appointments or referrals for enrolled members before they leave the Medical Home/Primary Care Clinic.
Assist enrolled members as necessary in accessing the electronic DD forms and assist with functional questions during the enrolled member's completion of the assessments and check-in forms.
Ensure proper handling, filing and storing of all completed forms in the patient's medical record utilizing the T-Con function in MHS Genesis when required.
Assist with reviewing medical readiness status of patients as well as tracking medical readiness compliance.
Verify patient enrollment to ensure proper booking in the MTF, verify all records have been properly dispositioned to check out, no show or cancelled status and rectify past due arrivals in accordance with the applicable Genesis tip sheet and MTF SOP.