Receiving Coordinator / Operations Specialist (Tempus Technologies)

PNC•Auburn, IN

1d•Onsite

About The Position

Founded in 1987, Tempus Technologies is the expert leader of secure payments at the point of interaction. We're committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers' business requirements. As a leader in the industry, we recognize our employees as one of our greatest assets. Tempus is growing and our team is growing with us, allowing for unlimited possibilities for career advancement and the potential for employees to develop their own individual career paths. As an Operations Specialist within Tempus Technologies, subsidiary of PNC, you will be based in Auburn, IN. Executes routine and complex transactions/processes of elevated risk and financial value utilizing standard policies and procedures. May have specific responsibility for one or multiple specialized products or functional areas. Identifies and addresses exceptions. May serve as a point of escalation for complex transactions. Partners internally with service partners to route calls, documents or other action items to complete transactions. May interact with external customers to complete transactions. Ensures the appropriate materials and documentation are available to complete transactions. Confirms equipment is operational, if applicable. Provides consultation and advice to internal and external customers. May review existing processes and recommend improvements and may facilitate implementation. Participates in and may serve as a subject matter resource for process improvement projects. Assist in training and onboarding of new hires. Reviews transactions and related documents to verify completeness, accuracy and conformance to established service levels and compliance with applicable policies and procedures. May participate in risk mitigation activities.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Accuracy and Attention to Detail
Effective Communications
Managing Multiple Priorities
Operational Functions
Problem Solving
Process Management
Products and Services
Standard Operating Procedures
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
Typically requires 4+ years of related business or functional experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

Ensure all day-to-day shipping and receiving tasks are being successfully completed in a timely fashion.
Assist with loading and unloading of trucks.
Receives inbound shipments and verify condition and accuracy of items shipped.
Maintain shipping and receiving documents within the ERP system,
When necessary, assist in the reconciliation of inventory variances related to receiving and shipping activities.
Monitor ERP System for daily hardware shipments.
Determine proper shipping methods for merchant orders.
Pack, seal, label, and affix postage to prepare hardware and other items for shipping.
Coordinates all pick-ups and deliveries with couriers.
Ensure all packing and shipping supplies are kept in stock
May be required to complete additional assignments as required.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

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