Receivables & Collections Specialist

SGS•Miami, FL

7h•Onsite

About The Position

We are seeking a highly organized and analytically strong Receivables & Collections Specialist to lead accounts receivable execution, credit oversight and post-billing revenue governance. This role is ideal for an experienced A/R professional who understands not only collections and cash application, but also the broader financial control environment surrounding revenue recognition, credit risk, allowance analysis and month-end reporting. You will work directly with the CFO and partner closely with Revenue Operations, Sales and Laboratory Operations to ensure revenue converts cleanly to cash while maintaining strict GAAP compliance. This is not a transactional-only collections role; it is a governance-focused position within a structured finance environment.

Requirements

Associate degree or similar (Finance/Accounting) (Required)
3-5 years of Accounts Receivable experience (Required)
Intermediate to advanced level in Excel (Required)
Language Skills: English, Advanced level of knowledge (Preferred)
Mathematical Skills: Advanced level of knowledge (Required)
Reasoning Skills/Abilities: Intermediate level (Required)
Decisive, assertive, and detailed oriented (Required)
Excellent planning and organizing skills (Required)
Problem-solving (Required)
Teamwork (Required)
Customer service orientation (Required)
Excellent communication skills (Required)
Must take ownership of objectives and hold self-accountable (Required)
Applies judgment and acts according to the SGS standards of ethics and integrity (Required)
MS Office Suite (Outlook, Word, Excel, PowerPoint) – Intermediate user proficiency required. Must maintain adequate knowledge of technology relating to the position (Required)

Nice To Haves

Experience working with Salesforce Enterprise (Preferred)
Experience working with Salesforce Revenue Cloud (Preferred)
Experience working with Oracle BOSS Financial system or other enterprise-level financial systems (Preferred)

Responsibilities

Cash Application & Payment Processing
Apply ACH, wire, check, and credit card payments accurately and timely.
Maintain detailed audit trail and deposit documentation.
Investigate and resolve unapplied or misapplied cash.
Monitor payment gateway postings and exception reports.
Collections & Aging Management
Prepare and analyze daily and monthly aging reports.
Execute structured collections outreach (30/45/60/90+ days).
Maintain professional communication with clients regarding outstanding balances.
Track payment commitments and follow through to resolution.
Distinguish disputed invoices from delinquent accounts.
Recommend credit holds and escalation actions when appropriate.
Deferred Revenue & GAAP Compliance
Prepare Customer Prepayment (deferred revenue) roll-forward schedules.
Reconcile prepayments and deposits.
Support revenue recognition alignment.
Assist with allowance for doubtful accounts analysis.
Credit Risk & Customer Oversight
Maintain customer credit files and approved payment term register.
Monitor customer credit exposure and concentration risk.
Participate in credit limit reviews and adjustments.
Identify accounts requiring reserve consideration.
Support formal bad debt reserve analysis.
Month-End Close & Reporting
Provide monthly A/R close package including:
Customer Prepayment (deferred revenue) schedule
Samples billed but not reported schedule
Samples work-in-progress (WIP) schedule
A/R to general ledger reconciliation
Aging trend analysis
Collection status report
Allowance analysis
Unapplied cash summary
Credit memo and refund summary
Collection forecast
Prepare recommended journal entries with supporting documentation for CFO review.
Risk Management & Internal Controls
Monitor duplicate payments and refund exposure.
Prepare refund documentation (dual approval required).
Maintain write-off documentation per approval matrix.
Support audit requests and confirmation processes.
Maintain documentation in accordance with retention standards.
Other
Performs other duties and assists with audits and projects as assigned.