RCM Project Manager

Providence Anesthesiology Associates PA • Charlotte, NC

33d • Hybrid

About The Position

The Project Manager is responsible for independently planning, coordinating, and executing projects within the RCM Department. This is a hands-on, working project manager role with no direct reports. The Project Manager ensures projects are delivered on time, within scope, and aligned with operational needs. This role requires the ability to lead cross-functional efforts, manage resources, and drive improvements that enhance operational effectiveness across the revenue cycle. Key responsibilities include developing detailed project plans, monitoring project milestones, identifying and mitigating risks, and ensuring compliance with all relevant regulatory and organizational standards. The Project Manager will analyze project performance metrics, prepare executive-level reporting, and maintain clear and consistent communication with stakeholders throughout the project lifecycle. A strong understanding of end-to-end healthcare revenue cycle operations is essential. The ideal candidate demonstrates strong leadership, organizational, and analytical skills, with the ability to manage multiple complex projects in a fast-paced RCM environment. Occasional travel to facilities may be required for project implementation and stakeholder engagement.

Requirements

• Bachelor’s degree in business, Healthcare Administration, Project Management, or related field. A combination of relevant work experience and education may be considered.
• Minimum 3–5 years of supervisory or team lead experience in Healthcare Revenue Cycle Management, with a strong understanding of end-to-end RCM processes and applicable regulatory requirements.
• Experience in project management or implementation, with a proven ability to lead cross-functional initiatives and deliver measurable results.
• Valid driver’s license required.
• Ability to analyze data and implement strategies for improvement. Strong problem-solving skills and attention to detail.
• Proficiency with project management tools (e.g., MS Project, Smartsheet) and the Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint. Experience with medical billing and healthcare management software systems is preferred.
• Excellent verbal and written communication skills, with the ability to effectively engage, influence, and build relationships with internal and external stakeholders at all levels.
• Proven ability to lead and motivate a team, driving efficiency and performance. Strong organizational, analytical, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• PMP Certification is preferred
• Experience with medical billing and healthcare management software systems is preferred.

Responsibilities

• Develop and manage comprehensive project plans, timelines, and resource allocations for RCM initiatives.
• Monitor project progress, identify risks, and implement mitigation strategies to ensure successful outcomes.
• Facilitate regular project status meetings and provide clear communication to stakeholders and leadership.
• Ensure all projects adhere to organizational standards, compliance requirements, and best practices.
• Demonstrate adaptability and hands-on involvement by stepping in to perform project-related tasks when necessary to ensure continuity and successful outcomes.
• Act as a backup for other RCM leadership roles when required, ensuring seamless cross-functional support and ongoing departmental operations
• Analyze operational data and project outcomes to identify trends, gaps, and opportunities for improvement.
• Collaborate with Business Intelligence and operational teams to validate data integrity and inform decision-making.
• Recommend and implement workflow enhancements, automation opportunities, and technology solutions to optimize efficiency.
• Develop dashboards and scorecards to track KPIs such as project completion rates, cost savings, and impact on RCM performance.
• Prepare and present executive-level reports summarizing project status, risks, and performance metrics.
• Partner with leadership to define project priorities and align initiatives with strategic objectives.
• Manage stakeholder expectations and ensure transparent communication throughout the project lifecycle.
• Document project protocols, update standard operating procedures, and create job aids as needed.

Benefits

• We provide competitive total rewards including salary, benefits – Day 1, retirement, profit sharing, life insurance, paid time off, holidays, education reimbursement, employee recognition for birthdays and anniversaries, fun team building events, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees