RCM Partner

Carolinas Dentist•Wilmington, NC

About The Position

Core Responsibilities: Scans checks and all insurance correspondence daily to shared folder for RCT to post Responds to follow-up emails with corrections/answers within 48 hours Collect & post all patient payments Contacts patient and/or subscriber for any insurance discrepancies Work with PM to audit necessary flagged account Audit and correct billing list based on billing type Answers patient billing questions Works with PM to allocate patient payments and income transfers Other non-RCM duties as assigned by PM Administrative Responsibilities: Managing emails to the office billing & insurance accounts Participates in special projects and tasks as assigned Attends and contributes to daily/weekly meetings Reports to PM with any grievances or issues Qualifications: High school diploma or equivalent required A minimum of two years of front office experience preferably in a dental setting Proficiency with Microsoft Office Suite Knowledge of dental software strongly preferred

Requirements

High school diploma or equivalent required
A minimum of two years of front office experience preferably in a dental setting
Proficiency with Microsoft Office Suite

Nice To Haves

Knowledge of dental software strongly preferred

Responsibilities

Scans checks and all insurance correspondence daily to shared folder for RCT to post
Responds to follow-up emails with corrections/answers within 48 hours
Collect & post all patient payments
Contacts patient and/or subscriber for any insurance discrepancies
Work with PM to audit necessary flagged account
Audit and correct billing list based on billing type
Answers patient billing questions
Works with PM to allocate patient payments and income transfers
Other non-RCM duties as assigned by PM
Managing emails to the office billing & insurance accounts
Participates in special projects and tasks as assigned
Attends and contributes to daily/weekly meetings
Reports to PM with any grievances or issues