Rail Operations Specialist

MTS Quanta, LLC•Spring, TX

11d•Onsite

About The Position

Mercer Technical Services (MTS), a Quanta Services Company, is looking for an experienced Rail Operations Specialist with proven high/wide shipment experience. The Rail Coordinator is responsible for all aspects of the over-dimensional rail clearance process working closely with both in-house Engineering and Class 1 Rail roads. The role is ideal for someone with a strong foundation in specialized transport logistics who excels in communication and organization within a fast-paced environment. This role is expected to be in office, Monday-Friday

Requirements

Minimum of High School Diploma or GED, college degree preferred.
High/Wide Rail Transportation experience required.
Transportation Management System (TMS) skills preferred
Proficient in Microsoft Office Suite (Excel, Outlook, Word).
Ability to interpret a variety of instructions presented in written, oral, diagram, or schedule format.

Nice To Haves

Experienced in Turvo / TMS (Transportation Management Systems) a plus.

Responsibilities

Plays a crucial role in the overall day-to-day management of shipments while delivering cost effective solutions that keep the long-term interest of partners as our priority.
Arranging and tracking rail shipments of transformers from origin to destination.
Daily monitoring of rail shipments.
Conduct rate negotiations to meet margin requirements and ensure maximum profitability.
Meet all customer compliance requirements.
Engage in customer and carrier communication to sustain customer and carrier growth.
Develop and manage a network of rail roads and heavy haul contractors.
Assist with Change Order Management, research/resolve invoice discrepancies, AI objectives.
Monitor shipments from origin to final destination, proactively updating stakeholders and resolving issues as they arise.
Partner with internal teams to identify opportunities for workflow improvements and enhanced operational efficiency.
Deliver outstanding customer service by responding to inquiries and promptly resolving logistics-related concerns.
Respond to partner inquiries in a timely manner including preparation of budgetary estimates.