Radiology Patient Access Representative

Signature Healthcare • Brockton, MA

33d

About The Position

The radiology patient access rep performs a wide variety of detail oriented duties in the process of arriving and registering patients in the radiology dept. May be called upon to schedule patient appointments. Uses independent judgment, ingenuity and is self-motivated. The duties require knowledge of procedures and policies related to the Radiology Department and functions as a team player. Must be able to work in a fast paced environment and demonstrate the ability to prioritize multiple competing tasks and demands. Must have excellent customer service skills with both internal and external customers. Schedules appointments for imaging and other procedures as assigned. Checks for payers' prior-authorization requirements, validates active coverage. Manages incoming phone calls in a positive professional manner.

Requirements

• 1 year experience in medical or customer service working environment
• Medical Terminology

Nice To Haves

• radiology experience preferred
• Nextbar experience
• Evicore experience
• Meditech experience

Responsibilities

• Arriving and registering patients
• Scheduling patient appointments
• Managing incoming phone calls
• Checking for payers' prior-authorization requirements
• Validating active coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees