Radiology / Cardiology Application Analyst (Local / On-site)

Vanderbilt University Medical Center • Nashville, TN

2d • Hybrid

About The Position

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: HealthIT Specialty App Support Job Summary: The Application Analyst will support multiple radiology & cardiology healthcare products or applications including day-to-day operational issues, break/fix, configuration, maintenance, upgrades and on-call rotations under occasional guidance. Having exceptional customer service skills is a requirement. This position will be primarily on-site, which include regional hospitals and clinics including Clarksville, Nashville, Shelbyville, Tullahoma and others, with generally 1 hybrid work from home day a week.

Requirements

• Experience working out in the field performing application or program support.
• Strong customer service skills to support doctors, nurses and leadership teams (required)

Nice To Haves

• Any experience or knowledge in supporting diagnostic workstations that run Sectra, PowerScribe, Provation or PACS systems is a plus.

Responsibilities

• Designs, builds, installs, configures, and/or develops software to support clinical and operational workflows.
• Analyzes clinical or operational workflows supported by the assigned products and their relationship to the technical environment in which they operate.
• May perform analysis and design of supporting technical infrastructures.
• Supports clinical, administrative, or operational implementations for assigned products which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees