Network Specialist (Local / On-site)
About The Position
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: VUMC IT Wireless Engineering Job Summary: This role provides day-to-day support for Vanderbilt Health's wireless network to ensure employees and devices stay connected and issues are resolved quickly. The role manages and works support tickets, responding to problems that impact users and restoring service in a timely manner. The Network Specialist also helps end users connect approved devices—such as laptops, phones, and tablets—to Vanderbilt Health's secure wireless network. In addition, the role supports the setup and maintenance of wireless equipment, performs coverage checks to confirm strong and reliable wireless access across facilities, and participates in the on-call rotation to help ensure uninterrupted support for critical wireless services.
Requirements
- Some IT experience (networking, IT support, etc.) with an aptitude to learn & grow
- Network+ or Cisco Certified Technician (CCT) certifications (preferred)
- Associates degree or equivalent experience
Nice To Haves
- Network+ or Cisco Certified Technician (CCT) certifications (preferred)
Responsibilities
- Responsible for daily operational support, work Pegasus tickets.
- Work with Senior Network Specialists and the Engineers on wireless trouble tickets and escalations.
- Participate in On-call rotation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
