Florence - Quick Lane Manager - Full-time

Long-Lewis Career • Florence, AL

5d

About The Position

Long-Lewis of Florence is seeking a highly motivated and experienced Quick Lane Manager to lead our Quick Lane service operations. This position is responsible for overseeing the daily activities of the service lane, managing a team of Service Advisors and Technicians, and ensuring a seamless and satisfying experience for every customer. The ideal candidate is a team-oriented leader with a passion for customer care and operational excellence, and is eager to contribute to the continued success and growth of Long-Lewis Muscle Shoals.

Requirements

• High school diploma or GED required
• 2+ years experience in a dealership or quick lube facility preferred
• Prior leadership, supervisory, or management experience preferred
• Unrestricted driver’s license and a clean driving record required
• Excellent leadership, communication, and organizational skills
• Ability to multitask and thrive in a fast-paced, high-volume environment

Responsibilities

• Supervise daily operations of the Quick Lane service department
• Oversee and support the performance of Advisors and Technicians
• Act as the primary point of contact for customers regarding maintenance and repair services
• Accurately interpret and communicate customer service and repair concerns to technicians
• Train, coach, and develop team members to deliver outstanding customer service
• Promote the sale of recommended services, parts, and maintenance packages
• Maintain workflow efficiency, ensure timely vehicle service, and manage scheduling

Benefits

• Competitive salary
• Performance-based bonuses and incentives
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and paid holidays
• Employee discounts on vehicles, parts, and services
• Ongoing training and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED