Quality Technician

FASTENER DISTRIBUTION HOLDINGS LLC.•Commerce, CA

About The Position

The Quality Technician is responsible for overseeing and executing comprehensive quality assurance processes to ensure the reliability and compliance of components and assemblies in the aerospace supply chain. This individual will take ownership of customer-facing quality activities, advanced inspections, and data-driven quality improvements. The Quality Technician serves as a liaison with customers, supports root-cause correct actions, and ensures adherence to stringent aerospace standards, contributing significantly to operational excellence and regulatory compliance.

Requirements

High school diploma or equivalent
5+ years of experience in quality inspection or similar role within the Aerospace industry with advanced knowledge of engineering drawings and specification systems
1+ years of experience of reviewing supplier’s certification package
Works effectively under minimal supervision and contributes to team efforts
Leadership and mentoring skills to support peers to enhance team performance
Strong analytical skills for root cause analysis and process optimization
Collaborates seamless with cross-functional teams, customers and auditors
Analyzes complex issues and develops effective corrective and preventative strategies
Willingness to adhere to safety protocols and standard operating procedures under supervision

Responsibilities

Manager and resolve internal events generated from customers’ complaints and suppliers’ non-conformances to ensure part acceptance
Support operations, ensuring compliance with AS9100, AS9120, AS9102 standards
Support the team in providing detailed root-cause analysis and develop corrective and preventative action plans for non-conformities, driving continuous improvement in quality process
Act as a point of contact for customer interactions, addressing quality-related inquiries, resolving issues
Manage Material Review Board (MRB) processes to evaluate and disposition non-conforming materials and coordinate Return Merchandise Authorization (RMA) processes to address customer returns efficiently
Mentor and train Quality Inspectors, fostering a culture of quality excellence and adherence to standards
Keep work areas clean and organized, following 5S workplace standards
Follow safety protocols by wearing required personal protective equipment (PPE) and participating in safety training to prevent workplace hazards
Other duties as assigned