Quality Technician

TTM Technologies•Syracuse, NY

1d•Onsite

About The Position

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. The Quality Technician will provide support for various quality system activities, under the direction of a Quality Manager, and will approach problems and make decisions with the customer's viewpoint in mind.

Requirements

Strong analytical skills
Excellent computer skills
Able to independently perform research on AS400 and ETQ systems in support of traceability, corrective actions, failure analysis and root cause activities
Advance Microsoft Excel and Word is required
Able to use simple measurement and analytical equipment (i.e., calipers, micrometers, inspection equipment, X-Ray, XRF, CSAM, Leak test, PIND, etc.) and be able to interpret the data
Knowledge of quality systems standards and military specifications associated with job function (i.e. AS9100, ISO 9000, MIL-PRF-38534, MIL-STD-883, MIL-PRF-38535)
Strong Multi-Tasking Skills
Excellent Communication Skills
3-5 Years relevant experience with knowledge of quality procedures and the ability to troubleshoot and analyze problems
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services

Nice To Haves

Associate Degree in Engineering (Electrical or Mechanical)

Responsibilities

Facilitate root cause analysis efforts, determine corrective actions and facilitate implementation
Complete Failure Analysis forms provided by customer(s)
Initiation of RMA's and Failure Analysis
Monitor RMA and Failure Analysis Inventory and provide status reporting
When requested by manufacturing, quality, or engineering, perform reviews of non-conforming material, participate in Material Review and dispositions, and approve/disapprove as necessary
When product failures are identified internally or from customer returns, research system data (manufacturing order history, traceability data) assist performing tests (i.e. leak testing, PIND test, X-Ray, high magnification inspection, photo documentation, reporting etc.) and work with engineering to aide in the identification of root cause
When required, assist in containment/quarantine activities of known or suspected non-conforming material (elements or manufactured devices). Includes locating material, moving to NCMR locations, and disposition
Work with Sales and Finance to ensure correct value of Customer Returns, Credit/Debit Disposition
Ability to restock material (customer returns/Failure Analysis)
Communicate with customers to ensure continuous customer support
Generate reports, letters to customers (RMA's, corrective actions, Lot/Build traceability, Internal Audits, IMR, Failure Analysis etc.) as directed
Perform and/or assist with audits (internal, customer, DLA, AS9100) including all associated documentation
Assist in the generation of inspection/ test reports for root cause analysis, corrective actions or failure analysis for internal and external activities
Provide one on one training to others in the organizations on commonly used quality related systems (i.e. NCMR's, RMA's, configuration control, etc)
Collaborate with engineering and manufacturing to ensure quality standards are in place
Mentors day to day activity for Quality Personnel
Assist in updating and keeping internal procedures current and up to date with industry standards
Assist with new process development activities to ensure all requirements are met