Work from engineering drawings, specifications, schematics, diagrams, written descriptions, layouts, or defined plans to perform in depth and complex component level troubleshooting to support root cause analysis and corrective and preventive actions. Respond to and resolve various manufacturing quality issues with the support of Quality Supervisor and Quality Manager. Compile and assist in analyzing data for process capability index (Cpk) and organize data to support review. Create and process Defective Material Reports (DMR) and Return Material Authorizations (RMA) Identify, quarantine, investigate and process non-conforming parts including determining the root cause collaborating with cross functional team members including Product Engineering, Manufacturing Engineering, and Supply Chain. Support FMEA activities to ensure design and manufacturing issues are identified and risks mitigated. Assist in the analysis and the evaluation of quality data to identify key detractors of scrap, rework & warranty and then implement error proofing solutions to achieve reduced cost of non-conformance (CONC). Assist in developing and maintaining quality procedures and work instructions necessary to comply with government, customer, and corporate quality requirements Assist in quality audits, problem solving, workmanship defect reduction efforts, corrective and preventive action identification, analysis and reporting, inspection of returned units, and special inspections. Perform Failure Analysis on units which fail production test and units being returned due to field failures.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree