Quality Technician II
About The Position
As a Quality Technician II, you will lead a small team of quality professionals while providing hands-on technical support to manufacturing operations. In this role, you will troubleshoot electrical and mechanical components, oversee inspection and testing activities, and collaborate with manufacturing, engineering, and supply chain teams to ensure product conformance and process stability. This role combines people leadership and technical expertise and is ideal for someone who enjoys coaching others, solving complex quality problems, and driving continuous improvement in a manufacturing environment. Note: This is a swing shift position, Monday – Friday, 2:00 PM – 10:30 PM. As a Quality Technician II, a typical day in this role may include: Leading, coaching, and supporting a team of quality technicians to ensure consistent execution of inspection, testing, and quality processes. Communicating quality findings, trends, and results clearly to manufacturing, engineering, leadership, and other stakeholders. Assigning work, prioritizing tasks, and providing day-to-day direction to meet production and quality objectives. Researching and learning new technical topics to improve troubleshooting effectiveness and team capability. Troubleshooting and characterizing electrical and mechanical components to identify root causes of quality issues. Providing technical quality support to internal and external customers by interpreting and clarifying product, material, and process requirements. Conducting material and product testing in alignment with industry standards and internal requirements. Supporting investigations into production issues, including material defects, test failures, assembly issues, and process variation. Participating in cross functional teams focused on root cause analysis, corrective actions, and continuous improvement initiatives.
Requirements
- A 2 -year technical degree, technical certification, or equivalent work experience in an engineering or science related field.
- 3+ years of experience working with electronics and/or mechanical assemblies.
- 1–2 years of experience leading people, including responsibility for daily work direction, coaching, and performance feedback.
- Working knowledge of inspection techniques, measurement systems, and common inspection equipment.
- The ability to monitor, maintain, and support calibration programs for inspection tools and test equipment.
- Strong attention to detail with the ability to maintain high standards for inspection accuracy and documentation.
- Ability to read and interpret engineering drawings, specifications, and acceptance criteria.
- Experience using common computer applications in a manufacturing or quality environment.
- Effective written and verbal communication skills, including technical documentation.
Nice To Haves
- A 2 year STEM degree.
- Experience using quality tools and methodologies such as root cause analysis, corrective and preventive action (CAPA), or continuous improvement techniques.
- Knowledge of manufacturing processes and product flow.
- Familiarity with sheet metal components, printed wiring boards, adhesives, and plastic components.
- Knowledge of applicable industry standards, SEL Engineering Requirements, and ISO 9001.
Responsibilities
- Leading, coaching, and supporting a team of quality technicians to ensure consistent execution of inspection, testing, and quality processes.
- Communicating quality findings, trends, and results clearly to manufacturing, engineering, leadership, and other stakeholders.
- Assigning work, prioritizing tasks, and providing day-to-day direction to meet production and quality objectives.
- Researching and learning new technical topics to improve troubleshooting effectiveness and team capability.
- Troubleshooting and characterizing electrical and mechanical components to identify root causes of quality issues.
- Providing technical quality support to internal and external customers by interpreting and clarifying product, material, and process requirements.
- Conducting material and product testing in alignment with industry standards and internal requirements.
- Supporting investigations into production issues, including material defects, test failures, assembly issues, and process variation.
- Participating in cross functional teams focused on root cause analysis, corrective actions, and continuous improvement initiatives.
Benefits
- People are at the core of our company and we hire employee-owners.
- We’re 100% employee owned.
- Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.
- We offer top tier medical, prescription, dental, vision, life, and disability insurance.
- We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.
- We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.
- Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
