Quality Technician II

BCI Burke Company LLC•Fond du Lac, WI

just now

About The Position

Join Our Movement We’re a growing company that designs and manufactures playground equipment for communities all around the world! Be part of something bigger with Burke by Joining Our Movement! We’re looking for a Quality Technician II to work at Burke Headquarters and be part of our great team! What Moves You? We’re not going to lie; this is an amazing opportunity. It requires hard work, a lot of creativity, enthusiasm and, of course, an abundance of Purple Passion (def. a love of play, bringing play to communities and specific love of Burke and those you work with)! The Role – What You’ll Do! Support new product development through inspection and communication with Product and Manufacturing Engineering to support timely launches and product improvements. Support or lead corrective actions as assigned to respond to internal and external complaints and concerns in a timely manner. Inspections of in-process and completed parts and assemblies per print, and documentation of such. Serve as a key quality resource to Operations for problem identification, resolution, and continuous improvement. Complete internal product audits and develop nonconformance resolutions with Production, Manufacturing and Product Engineering support as needed. Support problem solving and continuous improvement efforts at the plant and supplier levels. Assist in the design and implementation of methods for process control, process improvement, testing and inspection. Provide training and support to new and existing employees on the quality policy and to improve quality performance, enhance quality awareness, and communicate customer expectations. Update and develop quality procedures and work instructions to improve the quality system, support quality system audits, and review results with audit team. Facilitate and participate in quality metrics reporting and communication. Lead and maintain calibration program, including calibration of scales, gauges and measuring equipment. Become proficient in ISO 9001 and 14001, supporting Operations through execution of day-to-day documentation creation and updates. Recommend and implement enhancements to the quality system that result in improved corporate quality performance, increased customer satisfaction, and/or simplification of processes to reduce costs. Support and participate in internal and external quality audits.? Contribute to and support the controlled document system, to include timely changes to procedures, work instructions, forms, and other associated documents, ensuring ISO 9001 requirements are met.? Execute gage management system and ensure appropriate use and protection practices are in place for shop floor. Assist in the Non-Conformance and Rework process to ensure trends are monitored and addressed as needed and rework is completed to within specified tolerances. Teamwork We have an awesome team at Burke and the right individual for this role will fit well within our culture of teamwork, straightforward and open communication. Oh, and you need to have a passion for people and play!

Requirements

Minimum two-year degree in Quality or Manufacturing Engineer related program, plus a minimum of 2 years of experience working in Quality in a manufacturing environment. If no degree, a minimum of 5 years in similar decision making role.
Experience with CMM Programming and operating Polyworks or another measuring software, preferably in conjunction with a measuring arm.
Demonstrated ability to solve problems (8-D, 5-Why) and implement sustainable solutions.
Must have the ability to effectively communicate with all levels in the organization and externally with both customers and suppliers.
Experience in an ISO certified manufacturing environment.
Proficient working knowledge of quality systems and tools and proven experience with continuous improvement.
Must possess strong inspection/auditing skills.
Self-directed individual with the ability to effectively develop and execute project plans and timelines.
Proficient in Microsoft Office and exposure to 3D modeling software, such as Inventor.
Strong organizational and follow up skills, ability to multi-task, strong attention to detail.
Expert in use of common measuring devices to include calipers, micrometers, height gauges, protractors, etc.

Responsibilities

Support new product development through inspection and communication with Product and Manufacturing Engineering to support timely launches and product improvements.
Support or lead corrective actions as assigned to respond to internal and external complaints and concerns in a timely manner.
Inspections of in-process and completed parts and assemblies per print, and documentation of such.
Serve as a key quality resource to Operations for problem identification, resolution, and continuous improvement.
Complete internal product audits and develop nonconformance resolutions with Production, Manufacturing and Product Engineering support as needed.
Support problem solving and continuous improvement efforts at the plant and supplier levels.
Assist in the design and implementation of methods for process control, process improvement, testing and inspection.
Provide training and support to new and existing employees on the quality policy and to improve quality performance, enhance quality awareness, and communicate customer expectations.
Update and develop quality procedures and work instructions to improve the quality system, support quality system audits, and review results with audit team.
Facilitate and participate in quality metrics reporting and communication.
Lead and maintain calibration program, including calibration of scales, gauges and measuring equipment.
Become proficient in ISO 9001 and 14001, supporting Operations through execution of day-to-day documentation creation and updates.
Recommend and implement enhancements to the quality system that result in improved corporate quality performance, increased customer satisfaction, and/or simplification of processes to reduce costs.
Support and participate in internal and external quality audits.
Contribute to and support the controlled document system, to include timely changes to procedures, work instructions, forms, and other associated documents, ensuring ISO 9001 requirements are met.
Execute gage management system and ensure appropriate use and protection practices are in place for shop floor.
Assist in the Non-Conformance and Rework process to ensure trends are monitored and addressed as needed and rework is completed to within specified tolerances.