Quality System Program Manager

Medtronic • Mounds View, MN

20h • Onsite

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Act boldly. Compete to win. Move with speed and decisiveness. Foster belonging. Deliver results…the right way. That’s the Medtronic Mindset — our cultural norms. Our brand is rooted in action, not just words. The Medtronic Mindset defines the expectations of our culture. Every person here plays a role in bringing it to life. We recognize your extraordinary potential to ensure future generations live better, healthier lives. The Quality Systems Program Manager will drive the governance and execution of the Quality Management System (QMS) Simplification Program within Enterprise Core Quality Services (CQS). This role is responsible for leading program activities, monitoring performance metrics, facilitating meetings, and managing key projects to support continuous improvement and operational excellence. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.

Requirements

• Bachelor’s Degree with 5+ years of work experience in Quality and/or experience in a regulated industry OR Advanced Degree with 3+ years of work experience in Quality and/or experience in a regulated industry

Nice To Haves

• Program Management certification
• Black Belt certification desired.
• Knowledge of Smartsheet

Responsibilities

• Promote global standardization and best practice sharing to support the company’s mission worldwide.
• Oversee governance of the QMS Simplification Program, ensuring alignment with organizational goals.
• Lead strategic planning with the Core Team and Process Leaders ensuring effective communication and decision-making.
• Represent CQS in OU/Enterprise Quality Leaders team meetings; collaborate with peers across sites and Operating Units on global quality initiatives; and work closely with other MDT sites on shared quality concerns.
• Generate, monitor, and analyse program metrics to track progress and identify improvement opportunities.
• Maintain scorecards and reporting tools to communicate program performance to stakeholders.
• Project manage assigned QMS workstreams, as directed by the CQS Director.
• Lead Kaizen events to drive process improvement and foster a culture of continuous improvement.
• Responsibilities may include the following and other duties may be assigned.
• Work directly with operating entities to provide process analyses oversight on a continuing basis to enforce requirements and meet regulations.
• Provide oversight for the development and maintenance of quality programs, systems, processes and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines.
• Provide expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and internal regulations to assure compliance.
• Prepare reports and/or necessary documentation (ex. Corrective and Preventative Actions) and provide to applicable stakeholders, both internal and external.
• Ensure the quality assurance programs and policies are maintained and modified regularly.
• Facilitate uniform standards worldwide and enable best practice sharing, thereby fostering the achievement of company's mission globally.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
• Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager