Quality System Engineering Manager

Microchip Technology Inc. • Chandler, AZ

3d • $91,000 - $277,000

About The Position

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc. People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence. Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you. Visit our careers page to see what exciting opportunities and company perks await! Job Description: Manage global team of Quality System Engineers, Technicians, Analysts, and Internal Auditors. Provide overall direction and coordination of team’s responsibilities and activities. Lead and manage 3rd party QMS certifications (ISO9001, IATF16949, AS9100) and on-going 3rd-party audits at multiple designs and manufacturing locations (Fab & Assembly), world-wide. Manage companywide Internal QMS Audit activities (e.g., ISO90001, IATF16949, AS9100 QMS Audits) Manage company’s global Corrective and Preventive Action System. Ensure corrective actions are assigned, tracked, and resolved in a timely manner. Assist Engineering Business Units, Manufacturing Operations and Support functions with developing and implementing processes, practices and procedures that comply with various QMS standards and quality requirements (SOPs and customer specific). Work with Design and Manufacturing teams to implement APQP, PPAP, MSA, FMEA, & SPC procedures & systems. Integrate new company acquisitions into company’s QMS; Lead/manage their certification activities. Work with customers to resolve quality issues. Investigate nonconformities, evaluate risks, and develop/implement/verify corrective actions. Provide support to global teams on quality issues and problem resolution. Interface with Engineering, Failure Analysis, Sales and Manufacturing to identify root cause and implement Corrective Actions. Assist Engineering and Manufacturing teams with disposition decisions on suspect nonconforming and returned material. Work with company functions to design and implement metrics and performance indicators (KPIs) to monitor progress, track results, and communicate the impact of improvement initiatives. Identify needs and opportunities for Quality and Business Improvements. Collaborate with stakeholders at all levels of the organization to gain buy-in and support for improvement initiatives. Lead efforts within the organization in implementation of lean, standardize work and continuous improvement. Collaborate with Cross-functional teams to identify process inefficiencies, bottlenecks, and areas of improvement. Conduct thorough analysis of current processes and workflows, utilizing Six Sigma and other applicable quality and process improvement methodologies. Perform contract and feasibility review on customer technical specifications and non-standard requests. Work with engineering and factory to implement customer requirements. Also work with Legal, Sales, and Marketing on review, response and negotiations with Customer Contracts and Quality Agreement. Assists with planning and hosting of customer quality audits. Stay abreast of industry trends, best practices, and emerging technologies related to process improvement, and integrate them into the organization's practices as appropriate.

Requirements

• Bachelor’s degree in engineering.
• Extensive experience (7+ years) in Quality Management, continuous improvement, process optimization, or related roles, in a leadership capacity.
• Excellent leadership and people management skills, with the ability to motivate teams and influence change.
• Comprehensive knowledge and experience with Quality Management Systems, methodologies, tools.
• In-depth knowledge of the QMS standards: ISO 9001, IATF16949 (including APQP, PPAP, FMEA, MSA, SPC) and AS9100.
• Proven track record of successfully leading and implementing QMS standards, global process improvement initiatives, resulting in tangible quality and business outcomes.
• Ability to understand and translate customer needs and requirements into measurable process and product requirements.
• Strong knowledge and practical experience with Lean, Six Sigma, and other process improvement methodologies.
• Strong analytical and 8D problem-solving skills, with the ability to identify root causes and develop effective solutions.
• Excellent communication and interpersonal skills, capable of collaborating with stakeholders at all levels of the organization.
• Project management experience, including the ability to strategize, plan, execute, and monitor improvement projects within defined timelines.
• Strong business acumen, with the ability to understand organizational dynamics and align improvement initiatives with strategic objectives.
• A continuous learning mindset and a passion for staying updated with the latest customer and industry standards trends and advancements in process improvement.

Responsibilities

• Manage global team of Quality System Engineers, Technicians, Analysts, and Internal Auditors.
• Provide overall direction and coordination of team’s responsibilities and activities.
• Lead and manage 3rd party QMS certifications (ISO9001, IATF16949, AS9100) and on-going 3rd-party audits at multiple designs and manufacturing locations (Fab & Assembly), world-wide.
• Manage companywide Internal QMS Audit activities (e.g., ISO90001, IATF16949, AS9100 QMS Audits)
• Manage company’s global Corrective and Preventive Action System.
• Ensure corrective actions are assigned, tracked, and resolved in a timely manner.
• Assist Engineering Business Units, Manufacturing Operations and Support functions with developing and implementing processes, practices and procedures that comply with various QMS standards and quality requirements (SOPs and customer specific).
• Work with Design and Manufacturing teams to implement APQP, PPAP, MSA, FMEA, & SPC procedures & systems.
• Integrate new company acquisitions into company’s QMS; Lead/manage their certification activities.
• Work with customers to resolve quality issues.
• Investigate nonconformities, evaluate risks, and develop/implement/verify corrective actions.
• Provide support to global teams on quality issues and problem resolution.
• Interface with Engineering, Failure Analysis, Sales and Manufacturing to identify root cause and implement Corrective Actions.
• Assist Engineering and Manufacturing teams with disposition decisions on suspect nonconforming and returned material.
• Work with company functions to design and implement metrics and performance indicators (KPIs) to monitor progress, track results, and communicate the impact of improvement initiatives.
• Identify needs and opportunities for Quality and Business Improvements.
• Collaborate with stakeholders at all levels of the organization to gain buy-in and support for improvement initiatives.
• Lead efforts within the organization in implementation of lean, standardize work and continuous improvement.
• Collaborate with Cross-functional teams to identify process inefficiencies, bottlenecks, and areas of improvement.
• Conduct thorough analysis of current processes and workflows, utilizing Six Sigma and other applicable quality and process improvement methodologies.
• Perform contract and feasibility review on customer technical specifications and non-standard requests.
• Work with engineering and factory to implement customer requirements.
• Also work with Legal, Sales, and Marketing on review, response and negotiations with Customer Contracts and Quality Agreement.
• Assists with planning and hosting of customer quality audits.
• Stay abreast of industry trends, best practices, and emerging technologies related to process improvement, and integrate them into the organization's practices as appropriate.

Benefits

• We offer a total compensation package that ranks among the best in the industry.
• It consists of competitive base pay, restricted stock units, and quarterly bonus payments.
• In addition to these components, our package includes health benefits that begin day one, retirement savings plans, and an industry leading ESPP program with a 2 year look back feature.
• Find more information about all our benefits at the link below: Benefits of working at Microchip
• The annual base salary range for this position, which could be performed in the US, is $91,000 - $277,000.
• Range is dependent on numerous factors including job location, skills and experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager