Quality Supervisor

nVent • Hitchcock, TX

4d • Onsite

About The Position

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Support the Quality Manager in maintaining site readiness for internal and external audits, including documentation review, training, and corrective action follow-up. Assist in implementing, maintaining, and improving the Quality Management System (QMS), ensuring alignment with ISO requirements and corporate standards. Maintain quality procedures and work instructions ensuring accuracy, accessibility, and alignment with business requirements. Support management of CAPAs using tools such as 8D, 5-Why, and RCCM, including log maintenance, data collection, and verification of effectiveness. Supervise daily inspection activities for incoming, in-process, and final product to ensure adherence to specifications and customer requirements. Ensure appropriate measuring and test equipment is used; assist in overseeing calibration programs for inspection and test tools. Maintain nonconformance tracking, analysis, and reporting to identify improvement opportunities. Provide professional communication with customers as needed, supporting audits, issue resolution, and complaint investigations. Assist in maintaining supplier quality activities, including supplier assessments, incoming quality issues, and communication of expectations. Support structured RCA efforts in partnership with Engineers, Project Management and the Quality Manager, leveraging 5-Why, 8D, and other formal methods. Assist in Lean and quality improvement activities, including process control plan updates, SPC/charting activities, and defect prevention initiatives. Participate in daily Gemba walks and operational reviews to identify quality risks and improvement opportunities. Directly supervise Quality Technicians, ensuring proper staffing, training, development, and performance management. Train employees on QMS procedures, inspection methods, and quality standards; coach teams on adherence to process discipline. Promote a culture of Quality at the Source and continuous improvement. Work closely with Operations, Engineering, Supply Chain, Customer Service, and Planning to resolve issues and improve product performance. Provide support for data collection, product reviews, and process capability evaluations.

Requirements

• High school diploma or GED required; additional technical schooling or pursuit of degree preferred.
• 4+ years of experience in quality roles within manufacturing environments.
• Experience with QMS, ISO standards, audit preparation, and quality procedures.
• Ability to read and interpret blueprints; GD&T knowledge strongly preferred.
• Proficient in use of precision measurement tools (calipers, micrometers, gauges).
• Strong root cause analysis and problem-solving skills.
• Strong communication skills with ability to convey technical information across levels.
• Solid computer skills (MS Office, ERP/MRP systems).

Nice To Haves

• Experience supervising or mentoring personnel preferred.

Responsibilities

• Support the Quality Manager in maintaining site readiness for internal and external audits, including documentation review, training, and corrective action follow-up.
• Assist in implementing, maintaining, and improving the Quality Management System (QMS), ensuring alignment with ISO requirements and corporate standards.
• Maintain quality procedures and work instructions ensuring accuracy, accessibility, and alignment with business requirements.
• Support management of CAPAs using tools such as 8D, 5-Why, and RCCM, including log maintenance, data collection, and verification of effectiveness.
• Supervise daily inspection activities for incoming, in-process, and final product to ensure adherence to specifications and customer requirements.
• Ensure appropriate measuring and test equipment is used; assist in overseeing calibration programs for inspection and test tools.
• Maintain nonconformance tracking, analysis, and reporting to identify improvement opportunities.
• Provide professional communication with customers as needed, supporting audits, issue resolution, and complaint investigations.
• Assist in maintaining supplier quality activities, including supplier assessments, incoming quality issues, and communication of expectations.
• Support structured RCA efforts in partnership with Engineers, Project Management and the Quality Manager, leveraging 5-Why, 8D, and other formal methods.
• Assist in Lean and quality improvement activities, including process control plan updates, SPC/charting activities, and defect prevention initiatives.
• Participate in daily Gemba walks and operational reviews to identify quality risks and improvement opportunities.
• Directly supervise Quality Technicians, ensuring proper staffing, training, development, and performance management.
• Train employees on QMS procedures, inspection methods, and quality standards; coach teams on adherence to process discipline.
• Promote a culture of Quality at the Source and continuous improvement.
• Work closely with Operations, Engineering, Supply Chain, Customer Service, and Planning to resolve issues and improve product performance.
• Provide support for data collection, product reviews, and process capability evaluations.

Benefits

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
• Commitment to strengthen communities where our employees live and work
• We encourage and support the philanthropic activities of our employees worldwide
• Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
• Core values that shape our culture and drive us to deliver the best for our employees and our customers.
• We’re known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance
• Benefit Overview At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
• A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
• Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED