Quality Project Coordinator
About The Position
The Quality Project Coordinator (QPC) works closely with the Quality and Compliance team to identify project needs and goals. The QPC helps identify and set objectives; develops strategies to optimize operations and ensures compliance with regulatory standards. The QPC will oversee, coordinate, develops and implements quality improvement activities, monitors and analyzes quality performance, and coordinates corrective actions when issues arise. The QPC will lead meetings and collaborate with leaders within the organization to improve workflow processes. MISSION: Improving lives, Optimizing wellness, Promoting independence
Requirements
- High School Diploma or equivalent.
- Minimum of 3 years of experience in healthcare quality.
Nice To Haves
- Bachelor’s degree in nursing or a healthcare-related field preferred or equivalent experience in operations or project management.
- LPN or RN preferred
- Lean Six Sigma and Certified Professional in Healthcare Quality (CPHQ) certifications preferred.
Responsibilities
- Develops detailed project plans, defines project scope, and oversees the execution of quality improvement initiatives.
- Effectively communicates and collaborates with all stakeholders.
- Maintains strong relationships with stakeholders, including participants, associates, and executive leaders to ensure project alignment with organizational goals.
- Maintains comprehensive project documentation, including progress reports.
- Ensures all projects comply with healthcare regulations and standards, maintaining high-quality care and participant safety.
- Identifies and mitigates project risks, ensuring timely and successful project completion.
- Provides training and support to associates to ensure they understand project goals and the process improvement process.
- Identifies opportunities for process improvements and implements changes to enhance project outcomes.
- Contribute a a member of the internal Quality Improvement Committee
- Completes grievances assigned.
- Detect patterns in grievances and collaborate with organizational leaders to implement improvements.
- A key responsibility is driving sustained change to reduce the number of grievances received.
- Administers exit surveys for participants who have disenrolled.
- Generates reports, analyzes data, and creates presentations.
- Lead and facilitates structured meetings to drive continuous improving quality improvement measures
- Train and educate staff to ensure compliance with standards and driving performance improvement activities.
- Performs audits and monitoring tasks.
- Formulates and implements policies and procedures.
- Supports leaders in preparing for regulatory interactions.
- Contributes significantly to regulatory audit preparation and execution.
- Other duties as assigned by the Quality and Compliance Manager
Benefits
- Medical and Prescription Drug
- Dental
- Vision Care
- Wellness Program
- Telemedicine Program
- Flexible Spending Accounts
- Health Savings Account
- Company Paid Basic Life and Accidental Death & Dismemberment
- Company Paid Long-Term Disability
- Voluntary Life Insurance
- Voluntary Short-Term Disability
- Accidental Injury Insurance
- Critical Illness
- Hospital Indemnity
- 403(b) Savings Plan
- Legal Shield and IDShield
- Employee Assistance Program (EAP)
- Paid Time-Off plan
- Such benefits are based on applicable state law and factors such as pay classification (full-time, part-time, or PRN/casual), job grade and length of service.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
