Quality Production Support Specialist

Caterpillar•Alpharetta, GA

1d•$22 - $28

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About the Electric Power Division Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! Role Definition: The Quality Production Support Specialist role is an entry-level, hourly position that supports the Quality team by developing and maintaining critical documentation for production inspection processes. Responsibilities include creating quality gate checklists, quality alerts, and other materials that ensure alignment and consistency on the production floor. In addition, this role may assist with broader quality functions such as performing inspections and conducting process audits.

Requirements

Entry-level experience in manufacturing, quality, production support, or technical documentation.
Strong written communication and organizational skills.
Ability to interpret technical information and translate it into clear, user-friendly documentation.
Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint.
Ability to work collaboratively with cross-functional teams and take directions from facility staff.

Nice To Haves

Experience in a quality function.
Exposure to manufacturing environments or production floor operations.
Familiarity with documentation practices in industrial or technical settings.
Interest in learning

Responsibilities

Develop, update, and organize quality documentation including inspection plans, quality alerts, FOAK documentation, work instructions, and standards.
Work closely with manufacturing, design, and quality engineers to gather requirements for documentation creation.
Support documentation efforts for prototype builds, new product introductions, and process updates.
Maintain documentation repositories with proper version control and accessibility.
Participate in basic communication to collect technical data or confirm product requirements under supervision.
Ensure documentation meets internal standards and supports compliance with quality and regulatory requirements.
Identify opportunities to improve clarity, consistency, and usability of documentation.