Quality Operations Specialist

Novonesis•Milwaukee, WI

10d•$80,000 - $100,000•Onsite

About The Position

The Quality Operations (QO) team safeguards the integrity, reliability, and compliance of our BioSolutions by ensuring strong operational quality systems and food safety programs. As part of a highly collaborative and supportive team, you will help drive a culture of continuous improvement, transparency, and proactive problem‑solving. Our work directly strengthens trust in sustainable biological solutions by ensuring products are safe, compliant, and consistently manufactured to the highest standards. The Role & Your Impact As a Quality Operations Specialist, you will play a key execution‑focused role with meaningful opportunities to optimize systems and elevate site quality performance. You will support and enhance core Quality & Food Safety programs, act as a main point of contact for daily operational issues and contribute to continuous improvement across the site. Your work strengthens food safety culture, ensures audit readiness, and supports accurate, compliant documentation and processes.

Requirements

Bachelor’s degree in a scientific discipline with 3–5 years’ experience in food safety, quality, or manufacturing.
Strong project management, time management, and the ability to work independently with high adaptability.
Working knowledge of manufacturing processes, HACCP, FSMA (PCQI or willingness to obtain), food safety legislation, and continuous improvement principles.
Proficiency in Microsoft Office and statistical tools; SAP experience is a plus.
Strong cross‑functional collaboration skills and ability to drive change.
Ability to move around in the production facility and don appropriate Personal Protective Equipment (PPE)
Ability to read, write, and speak English.

Nice To Haves

Experience supporting Lean/Six Sigma environments.
Advanced analytical or continuous improvement capabilities.
Broader exposure to product/raw material quality programs.
Additional experience that strengthens food safety culture or program ownership.

Responsibilities

Administer document control processes and systems, ensuring compliance and lifecycle management of controlled documents.
Review records for compliance with SOPs, accreditation standards, regulations, and HACCP/FSMA requirements.
Support and manage the Nonconformance Reporting (NCR) system, including root cause analysis and corrective actions.
Serve as a key quality contact for day‑to‑day issue resolution and represent Quality Operations in daily production meetings.
Participate in HACCP development, sitewide training support, internal/external audits, GMP and Glass/Brittle Plastic audits.
Assist with customer complaint investigations, food safety assessments, and change management compliance.
Support validations (CCP/OPRP/Preventive Controls), product/raw material release, and SAP/LIMs processes.