Quality Manager (Onsite)

RTXBridgeport, WV
1dOnsite

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? We have an exciting and rare opportunity at our Bridgeport, WV Engine Center for the position of Quality Manager. The Quality Manager is responsible for leading, maintaining, and continuously improving the Quality Management System (QMS) to ensure compliance with industry standards, customer requirements, and regulatory authorities. This role plays a critical part in ensuring product safety, airworthiness, and customer satisfaction while driving a strong culture of quality across the organization and at the local level.

Requirements

  • Bachelor’s degree in Engineering, Quality, Manufacturing, or a related field and a minimum of 10 years of quality experience in an aerospace or highly regulated manufacturing environment, OR an Advanced Degree in a related field and minimum of 8 years of prior relevant experience.

Nice To Haves

  • 3+ years in a leadership or management role within a quality department in the aviation industry
  • Prior experience with test, assembly, disassembly, and other engine maintenance/overhaul procedures
  • Strong working knowledge of AS9100, AS9102, ISO 9001, and FAA/EASA regulations
  • Experience leading audits and managing corrective action systems
  • Proficiency with root cause analysis tools (primarily 5 Why)
  • Quality certifications (CQE, CQA, ASQ, Six Sigma Green/Black Belt)
  • Familiarity with ERP/MRP systems and electronic QMS platforms
  • Background supporting both production and development environments

Responsibilities

  • Own and maintain the Aerospace QMS in compliance with AS9110
  • Obtain / Maintain various National Aviation Authority certificates such as FAA, EASA
  • Work with various customers to ensure quality requirements are met
  • Ensure procedures, work instructions, and records are current, controlled, and effectively implemented
  • Serve as the primary point of contact for regulatory bodies, certification authorities, and customer audits
  • Plan, lead, and participate in internal, external, customer, and regulatory audits
  • Manage nonconformances, root cause analysis, corrective and preventive actions (CAPA), and effectiveness verification
  • Ensure timely closure of audit findings and continuous improvement initiatives
  • Oversee inspection activities (incoming, in-process, and final inspection) to ensure conformity to engineering and customer requirements
  • Review and approve First Article Inspections (FAI) in accordance with AS9102
  • Support production, engineering, and supply chain teams in resolving quality issues and driving defect reduction
  • Develop and maintain supplier quality requirements and performance metrics
  • Lead supplier audits, evaluations, and corrective action activities
  • Collaborate with Supply Chain to improve supplier performance and reduce risk
  • Analyze quality data and KPIs (scrap, rework, escapes, customer complaints)
  • Prepare and present quality performance reports to leadership
  • Lead continuous improvement initiatives using CORE methodologies
  • Train and mentor quality staff and cross-functional teams on quality standards and best practices
  • Promote a proactive quality culture focused on prevention, accountability, and continuous improvement
  • Support new product introduction (NPI) and process changes to ensure quality is embedded from the start

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • long-term disability
  • 401(k) match
  • flexible spending accounts
  • flexible work schedules
  • employee assistance program
  • Employee Scholar Program
  • parental leave
  • paid time off
  • holidays
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