Quality Manager (Onsite)

RTX

1d•Onsite

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? We have an exciting and rare opportunity at our Bridgeport, WV Engine Center for the position of Quality Manager. The Quality Manager is responsible for leading, maintaining, and continuously improving the Quality Management System (QMS) to ensure compliance with industry standards, customer requirements, and regulatory authorities. This role plays a critical part in ensuring product safety, airworthiness, and customer satisfaction while driving a strong culture of quality across the organization and at the local level.

Requirements

Bachelor’s degree in Engineering, Quality, Manufacturing, or a related field and a minimum of 10 years of quality experience in an aerospace or highly regulated manufacturing environment, OR an Advanced Degree in a related field and minimum of 8 years of prior relevant experience.

Nice To Haves

3+ years in a leadership or management role within a quality department in the aviation industry
Prior experience with test, assembly, disassembly, and other engine maintenance/overhaul procedures
Strong working knowledge of AS9100, AS9102, ISO 9001, and FAA/EASA regulations
Experience leading audits and managing corrective action systems
Proficiency with root cause analysis tools (primarily 5 Why)
Quality certifications (CQE, CQA, ASQ, Six Sigma Green/Black Belt)
Familiarity with ERP/MRP systems and electronic QMS platforms
Background supporting both production and development environments

Responsibilities

Quality Management System & Compliance
Own and maintain the Aerospace QMS in compliance with AS9110
Obtain / Maintain various National Aviation Authority certificates such as FAA, EASA
Work with various customers to ensure quality requirements are met
Ensure procedures, work instructions, and records are current, controlled, and effectively implemented
Serve as the primary point of contact for regulatory bodies, certification authorities, and customer audits
Audits & Corrective Action Plan, lead, and participate in internal, external, customer, and regulatory audits
Manage nonconformances, root cause analysis, corrective and preventive actions (CAPA), and effectiveness verification
Ensure timely closure of audit findings and continuous improvement initiatives
Operational Quality Oversight
Oversee inspection activities (incoming, in-process, and final inspection) to ensure conformity to engineering and customer requirements
Review and approve First Article Inspections (FAI) in accordance with AS9102
Support production, engineering, and supply chain teams in resolving quality issues and driving defect reduction
Supplier Quality
Develop and maintain supplier quality requirements and performance metrics
Lead supplier audits, evaluations, and corrective action activities
Collaborate with Supply Chain to improve supplier performance and reduce risk
Data, Metrics & Continuous Improvement
Analyze quality data and KPIs (scrap, rework, escapes, customer complaints)
Prepare and present quality performance reports to leadership
Lead continuous improvement initiatives using CORE methodologies
Leadership & Culture
Train and mentor quality staff and cross-functional teams on quality standards and best practices
Promote a proactive quality culture focused on prevention, accountability, and continuous improvement
Support new product introduction (NPI) and process changes to ensure quality is embedded from the start