Quality Manager

HORST ENGINEERING & MANUFACTURING CO • East Hartford, CT

22d

About The Position

The Quality Manager role is a departmental leader that will bring industry best practices for inspection methods, quality documentation, and development of AS9100/ISO9000 systems to direct the people and processes that support the contract manufacturing of customer designed components.

Requirements

• B.S. degree in engineering or similar technical discipline.
• 7 to 10 years’ experience with applying quality processes and procedures in an AS9100 aerospace manufacturing environment.
• Past supervisory experience highly desirable. Experience with indirect managing of individuals and tams will be considered.
• Experience with compliance to Raytheon Technologies (Collins Aerospace/Pratt & Whitney Aircraft), GE Aviation, and aerospace OEM customers specifications, drawings, contracts, flow-downs, and other requirements including these use of customer portals.
• Understanding of part qualification processes such as PPAP (Production Part Approval Process), APQP (Advance Product Quality Planning) and FAI (First Article Inspection) reports.
• Familiar with Flight Safety and other critical component frozen processes management such as ESA, VSE, SPS.
• Strong acumen for inspection measuring methods, gage/equipment selection, calibration, gage control, measure system analysis (MSA), and statistical process control (SPC).
• Experience leading compliance through internal/external auditing, management reviews, and the development of the tools, processes, and metrics for measuring compliance.
• Familiarity with export controls requirements including DFAR and ITAR.
• Experience building out an enterprise resources planning (ERP) and/or eQMS software to manage daily quality activities such as CAPA, NCMR, RMA, DMR, training records, audit records, scorecard, and other standard work.

Nice To Haves

• Familiar with EPCIOR a plus

Responsibilities

• Direct quality engineers to support internal non-conformances, supplier quality non-conformances, customer escapes, and customer facing technical support.
• Manage daily inspection priorities to support operations. Balance assignments between first-piece inspection, in-process inspection, final inspection, first-article inspection, receiving inspection, and Designated Quality Representative (DQR) over-inspection.  Schedule third-party source inspection as required.
• Interpret customer/industry drawings, specifications, and requirements.  Ensure compliance is captured in contract review, manufacturing operational sheet approval, process change requests, inspection method sheets, first article reports, PPAP workbooks and other associated quality assurance documentation.
• Develop, implement, and train on policies, processes and procedures pertaining documentation management, measurement, and monitoring of a quality management system.
• Develop and implement standard work for key daily quality activities such as CAPA, RCCA, NCMR/DMR, and RMA processing within the manufacturing software (EPICOR).
• Lead and maintain compliance for internal, customer, supplier, and third-party auditing for product and processes.        Maintain data, metrics, and scorecards for findings and performance.
• Onboard new hires, train, and cross-train team members to balance workloads and ensure progressive growth in staff.  Maintain skills matrix and performance management tools for staff.
• Serve as the team’s subject matter expert, provide leadership to technical decision making, and serves as departmental approval for peer-reviewed work, policy deployment, or judgment calls.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees