Quality Manager

Rockford Ball Screw•Rockford, IL

2d•Onsite

About The Position

Summary/Objective The Quality Manager will help supply our customers with quality products, while continuing to reduce internal non-conformances and customer returns. Lead and maintain the ISO 9000 quality system and communicate the company’s quality objectives and goals throughout the organization. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage the ISO 9000 Program; maintain the Quality Manual, Controlled Documents Log; Chair Management Review Meeting; Log Internal Audit, Corrective Actions and Calibration System. To interact with all departmental managers, supervisors, and employees to clearly communicate quality objectives and goals. To be proactive in resolving customer complaints as well as internal quality issues by implementing solid corrective and preventative action in a timely manner. Responsible for maintaining product traceability and customer certifications, labeling, processing, and quarantining. Provide technical support for direct and indirect RBS departments, Suppliers and Customers. Aid in developing training plans and work instructions to direct and indirect production positions, to support a foundation of QC training to support RBS Quality Policy. Responsible for establishing, implementing, and monitoring inspection plans. Develop and maintain vendor quality rating system and conduct vendor audits as required. Oversee the disposition and rework of non-conforming products. Accountable for daily, weekly, and monthly metrics creation, maintenance, and reporting. Responsible for the Quality Lab’s creation and adherence to daily standard work. Lead the Return Goods Authorization (RGA) process. Any/all other duties as assigned.

Requirements

4 years college degree preferred or equivalent of experience.
2+ years’ experience as a supervisor or manager in a machining/manufacturing environment
2+ years’ knowledge of CMM utilization
1+ years’ knowledge of metrology skills
2+ years knowledge of preparing documentation for ISO 9000, PPAP, FMEA, APQP, SPC and other related activities.

Nice To Haves

5 or more years of experience required, preferably in a metal removing manufacturing environment.
Knowledge of preparing documentation for AS9100

Responsibilities

Manage the ISO 9000 Program; maintain the Quality Manual, Controlled Documents Log; Chair Management Review Meeting; Log Internal Audit, Corrective Actions and Calibration System.
Interact with all departmental managers, supervisors, and employees to clearly communicate quality objectives and goals.
Proactively resolve customer complaints as well as internal quality issues by implementing solid corrective and preventative action in a timely manner.
Maintain product traceability and customer certifications, labeling, processing, and quarantining.
Provide technical support for direct and indirect RBS departments, Suppliers and Customers.
Aid in developing training plans and work instructions to direct and indirect production positions, to support a foundation of QC training to support RBS Quality Policy.
Establish, implement, and monitor inspection plans.
Develop and maintain vendor quality rating system and conduct vendor audits as required.
Oversee the disposition and rework of non-conforming products.
Accountable for daily, weekly, and monthly metrics creation, maintenance, and reporting.
Responsible for the Quality Lab’s creation and adherence to daily standard work.
Lead the Return Goods Authorization (RGA) process.
Any/all other duties as assigned.