Quality Manager

Drucker Diagnostics•Philipsburg, PA

21d

About The Position

At Drucker Diagnostics, we know that making people safer, healthier, and more productive starts with information. Behind every diagnostic test result is a patient waiting to learn what comes next. Our benchtop centrifuges prepare the samples that guide critical healthcare decisions, from routine bloodwork to urgent diagnoses, and support regenerative therapies like Platelet Rich Plasma treatments. When accuracy matters most, laboratories and clinics in over 80 countries trust the instruments we design, build, and support right here in the USA. We believe that quality is more than a step in the inspection process. It is a commitment built into every process, every decision, and every product. We operate in an environment where our customers depend on us for compliance and precision that directly impacts patient outcomes. The Quality & Regulatory Team plays a critical role in protecting that trust and ensuring our products meet the highest standards worldwide. If you want to make a difference building something truly remarkable, join us. Your Mission As the Quality Manager, you will work closely with the Director of Quality & Regulatory and the members of the Quality & Regulatory Team, managing the company's Quality Management System. This role champions a proactive, prevention-focused quality culture, partners closely with cross-functional leaders, and ensures Drucker Diagnostics meets all applicable regulatory and customer requirements. Your work will directly advance our mission to make people safer, healthier, and more productive.

Requirements

Always prioritize safety and actively demonstrate safe practices in every task. Follow all safety procedures, proactively report unsafe situations, and wear the required PPE.
Lead by example in maintaining a safe work environment and encourage your co-workers to do the same.
A passion for working in a fast-paced, safety-oriented, mission-driven manufacturing environment.
Demonstrated leadership experience in a regulated quality environment.
Strong working knowledge of ISO 13485 International Standard, CMDCAS, FDA, EU regulations/directives, and other international regulations as required.
Proven ability to lead compliance, audits, and continuous improvement initiatives.
Strong customer focus with the ability to work independently and follow tasks through to completion.
Excellent organizational, prioritization, and problem-solving skills.
Strong interpersonal skills with the ability to collaborate effectively across departments.
Experience with Quality System documentation and good documentation practices.
Excellent written, verbal, and presentation communication skills.
Ability to present information to all levels of employees and partners.
Bachelor’s Degree in Engineering, Chemistry, Biology, or a related technical discipline.
Minimum of 5 years of experience in an FDA-regulated pharmaceutical, biotechnology, or medical device environment. Previous engineering experience in a medical device market preferred.
At least 5 years of Quality Assurance experience.
Or an equivalent combination of education and experience.
Strong computer skills required for documentation and training.
Proficiency in MS Office Suite (PowerPoint, Word, Excel, Outlook, etc.)
Experience with document management systems and ERP platforms preferred.
Adobe Acrobat proficiency required.

Nice To Haves

Active ASQ membership is desirable.

Responsibilities

Support Quality, Regulatory, and Compliance Strategy
Ensure all processes, procedures, and outputs meet ISO 13485, FDA, and internal quality standards.
Coordinate and support ISO 13485 certification activities and all internal, customer, and regulatory audits.
Partner with the Director of Quality & Regulatory to support regulatory strategies and ongoing compliance efforts
Champion Mission, Risk Management, and Ethical Leadership
Demonstrate a strong commitment to the organization’s Mission, Vision, and Core Values.
Support a company culture dedicated to safety, continuous improvement, employee growth, and well-being.
Participate in and support risk management activities across all stages of design, manufacturing, and product lifecycle.
Proactively identify regulatory, quality, and operational risks and lead mitigation strategies.
Manage and Maintain the Quality Management System
Manage day-to-day Quality Control and Quality Assurance activities in alignment with established QMS requirements.
Administer and continuously improve document control and configuration management systems.
Review, support, and coordinate investigations, nonconformances, and CAPA with your team.
Support Management Review activities by preparing inputs, data analysis, and follow-up actions.
Drive Continuous Improvement and Performance Metrics
Track, analyze, and report Quality KPIs to support leadership decision-making and regulatory requirements.
Support initiatives to reduce out-of-box failures, customer complaints, and quality-related losses.
Apply quality improvement tools and methodologies to increase productivity, consistency, and customer satisfaction.
Assist in the development and implementation of new quality standards, including manual and automated test procedures.
Partner Across the Organization
Collaborate with Engineering, Manufacturing, Supply Chain, and Operations to support product development, process improvements, and new product introductions.
Support reliability engineering, failure analysis, supplier quality, quality engineering, and auditing activities.
Participate in quality support for GMP manufacturing capabilities as required.
Develop People and Support Team Effectiveness
Support the development and day-to-day management of Quality & Regulatory team members.
Assist with setting clear departmental goals aligned with organizational priorities.
Maintain open communication through regular one-on-one and team meetings.
Support a compliant, effective training program for all employees.
Manage Resources and Planning
Support departmental resource planning and budget tracking.
Help ensure staffing, tools, and systems align with quality and regulatory needs.