Quality Manager

SaputoLas Cruces, NM
$87,510 - $110,000

About The Position

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best? How You Will Make Contributions That Matter... ● Manages the operation of the plant laboratory, including ensuring supplies and equipment are available. ● Ensures product safety, regulatory compliance, and compliance with company standards as stated in the Quality Assurance Manual, Laboratory Manual, and Company directives. ● Drives Continuous Improvement efforts in product quality/performance and process optimization. ● Provides leadership in coaching, education and training of management staff and plant employees for Quality Assurance and Food Safety; seeks assistance as needed from other Saputo training resources. ● Develops, facilitates and maintains the current HACCP program. ● Views, manages and responds to customer complaints. ● Support and oversee Food Safety policies, activities, training and FSMA program compliance. ● Implements and maintains all Saputo quality systems (i.e. SQF). ● Reviews all product labels used in the facility and ensures adherence to regulatory and Company standards. ● Maintains or ensures the maintenance of the Saputo Nutritional Database System for the facility. ● Ensures adherence to appropriate regulations and Company standards for raw milk quality. ● Supervises the appropriate chemical, bacteriological, sensory and utilization tests on raw materials and pasteurized products. ● Communicates quality metric and inspection results to appropriate managers and others in leadership positions including, but not limited to daily, weekly or monthly KPI reporting to Headquarters and Corporate representatives. ● Ensures that proper sanitation procedures are utilized and that adequate sanitation tests are performed; provides “troubleshooting” efforts in the event of sanitation system failure. ● Develops and maintains documentation of all required quality tests and activities. ● Assists in managing local, state, customer/third party, and federal audits and inspections. ● Is responsible for expense management and control, including labor and “Cost of Quality” utilizing Continuous Improvement techniques and a Management Operating Structure (MOS). ● Ensures adherence to all contract packaging quality requirements. ● Cooperates in a cross-functional manner as a change agent with all departments within the Company. ● Leads by example with the Saputo Code of Ethics and actively applies the Saputo Values. This includes following Company policies, standards and specifications. ● Engages in the typical responsibilities of a manager requiring planning, evaluating, training, organizing, integrating and delegating. ● Performs other duties as assigned.

Requirements

  • Bachelor’s degree in a science-based area of study and a minimum of 3-years of supervisory level experience, leading others.
  • Internal Candidates: A minimum of 5 years hands-on plant experience in the dairy plant or food industry operations, with a minimum of 2 years of supervisory experience.
  • Familiarity with Good Manufacturing Practices.
  • Possesses a working knowledge of sanitation systems, techniques and procedures.
  • Proficient in Microsoft Office Suite.
  • Excellent verbal/written communication skills.
  • Possesses understanding of the basics of change management.
  • Ability to adapt to changing organizational and operational needs; ability to lead others through change.
  • Ability to handle multiple tasks simultaneously.
  • Skill in organization and prioritization, and attention to detail.
  • Strong team player and leader with the ability to work across multiple functions and disciplines.
  • Ability to select, coach, develop, engage and retain a team of employees.

Responsibilities

  • Manages the operation of the plant laboratory, including ensuring supplies and equipment are available.
  • Ensures product safety, regulatory compliance, and compliance with company standards as stated in the Quality Assurance Manual, Laboratory Manual, and Company directives.
  • Drives Continuous Improvement efforts in product quality/performance and process optimization.
  • Provides leadership in coaching, education and training of management staff and plant employees for Quality Assurance and Food Safety; seeks assistance as needed from other Saputo training resources.
  • Develops, facilitates and maintains the current HACCP program.
  • Views, manages and responds to customer complaints.
  • Support and oversee Food Safety policies, activities, training and FSMA program compliance.
  • Implements and maintains all Saputo quality systems (i.e. SQF).
  • Reviews all product labels used in the facility and ensures adherence to regulatory and Company standards.
  • Maintains or ensures the maintenance of the Saputo Nutritional Database System for the facility.
  • Ensures adherence to appropriate regulations and Company standards for raw milk quality.
  • Supervises the appropriate chemical, bacteriological, sensory and utilization tests on raw materials and pasteurized products.
  • Communicates quality metric and inspection results to appropriate managers and others in leadership positions including, but not limited to daily, weekly or monthly KPI reporting to Headquarters and Corporate representatives.
  • Ensures that proper sanitation procedures are utilized and that adequate sanitation tests are performed; provides “troubleshooting” efforts in the event of sanitation system failure.
  • Develops and maintains documentation of all required quality tests and activities.
  • Assists in managing local, state, customer/third party, and federal audits and inspections.
  • Is responsible for expense management and control, including labor and “Cost of Quality” utilizing Continuous Improvement techniques and a Management Operating Structure (MOS).
  • Ensures adherence to all contract packaging quality requirements.
  • Cooperates in a cross-functional manner as a change agent with all departments within the Company.
  • Leads by example with the Saputo Code of Ethics and actively applies the Saputo Values. This includes following Company policies, standards and specifications.
  • Engages in the typical responsibilities of a manager requiring planning, evaluating, training, organizing, integrating and delegating.
  • Performs other duties as assigned.

Benefits

  • Development opportunities that enhance you career fulfillment
  • Meaningful compensation & benefits that help you care for your family
  • Opportunities to contribute to your community and enhance the lives of others through Saputo products
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