Quality Manager

TRIGO Global Quality Solutions•Detroit, MI

About The Position

TRIGO Global Quality Solutions is seeking to fill a Quality Manager position in Detroit, MI. Overall Purpose The Quality Manager is responsible for ensuring a company's policies and procedures comply with regulatory and ethical standards. Quality Manager will be required to travel within the area to perform regular audits, implement company policies, and design control systems. The Quality Manager will perform duties at the professional level in some or all of the following functional areas: quality operating system functions, ISO/IATF/AS Technical Specification, employee relations, training, etc. Maintain proper company documentation. Must be sensitive to company needs, employee goodwill, requirements/goodwill, and industry standards. May Report to General Manager

Requirements

Proficiency in English
High-level Microsoft Office capability, including email, Word, and Excel
Familiarity of the Windows PC and browser environments
Strong knowledge of LEAN practices, AutoCAD and 8D Six Sigma methodology a bonus
Ability to read and understand blueprints
Work Instruction Writing
Corrective Action Writing
Leadership skills to conduct workshops and drive continuous improvement
Excellent problem-solving skills
Ability to work effectively on a team or individually
Process Oriented
High-level communication skills
Technical writing capabilities
Global team spirit
Team player
Caring for people
Open-minded
Excellence
Reactive
Resilient to pressure
Rigorous
Customer focus
Client oriented
Reliable & trustworthy
Flexible
Initiative
Autonomous
Innovative
Daring
Heavy Automotive experience in Quality/Operations
Experience in warehouse operations- sorting, inspection, packaging and shipping (inbound and outbound)
Strong communication skills- written, computer, verbal
Expert MS Office software- Outlook, PowerPoint, Excel, Word
Familiarity with automotive supplier requirements ISO/TS 16949 , 9001 & IATF
Audit experience and / or training
Efficient time management / multi-tasking / team working skills in a high pressure environment
Experience with problem solving, statistical, and analytical skills.
Experience leading and managing employees / teams.

Nice To Haves

SQE certification is a plus
Associate's degree or greater in business management, engineering, or a related field is helpful

Responsibilities

Client relationship & Business development
Works with support and site teams to standardize and refine existing processes
Interface with customers for specific quality needs
Assists support and site teams on specific customer needs and expectations
Works directly with teams and customers on non-conformance issues
Assists in maintaining Customer-mandated safety and insurance requirements
Assists sites and departments in the creation of procedures and work instructions
Assists region/site with quality related question or issues
Manage schedules and performs internal audits
Supports Corrective Action investigation and documentation
Supports Continuous Improvement projects
Prepares and chairs Health & Safety Committee meetings
Analyzes company Health & Safety data
Assists Health & Safety Committee in reviewing policies and standards
Complies with local and company Health & Safety legislation, laws, and policies
Creates and updates core quality system documentation, procedures and work standards
Establishes and develops Management Reviews
Assists company in compliance management
Update and manage the QMS files in the company portal
Communicates with site and company Management on audit results
Assists Management in establishing and reviewing company and operational KPIs and other metrics
Makes specific recommendations based on quality systems needs and metrics
Analyzes data collected that support the QMS, Quality Policy and Scope of Business
Recommends, supports and assists Management in driving quality and process improvements and financial waste reduction
Updates company portal
Manage the QSM programs, Lead Auditor Trained
Creates robust documentation management systems using e-tools
Pursuit of activities required to achieve and maintain ISO9001 registration
Create electronic work instructions and navigate company websites and portals
Other Any other duties as assigned