Quality Manager

Luster National • Los Angeles, CA

16h

About The Position

We’re seeking Quality Managers at various levels to support large, heavy-civil infrastructure programs—including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through both traditional and alternative methods. These positions will oversee program or project level quality practices including: quality management (overarching framework and approach to quality), quality assurance (oversight of design and delivery processes and procedures), quality control (verification of compliance), and/or other activities to ensure adequacy, implementation, and effectiveness. This posting is for future roles and not for a specific opportunity that is available right now. We acc ept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need . This posting targets Los Angeles, CA.

Requirements

• Excellent written and verbal communication and interpersonal skills.
• Excellent multitasking, organizational, and time management skills.
• Collaborative mindset that fosters teamwork, trust, and positive relationships.
• Detail-oriented, observant, logical, tenacious, and investigative.
• Natural curiosity, problem-solving abilities, and a passion for continuous improvement both personally and in work.
• Ability to analyze complex data and/or situations and resolve them using sound professional judgment.
• Confidence in speaking up to address issues and resolve problems.
• Bachelor’s degree in civil engineering, quality, construction management, or a related field, or an equivalent combination of education and experience.
• 10+ years of professional experience in quality management for large (>$500M), complex, heavy-civil infrastructure projects.
• Experience leading quality assurance audits.
• Expertise with ISO 9001:2015 and industry standard QA/QC practices.
• Experience with construction drawings and codes (e.g., IBC, ASTM, ACI, ASME).
• Proven experience coordinating with a project management team and providing appropriate levels of support, coaching, and influence.
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).

Nice To Haves

• Bachelor’s degree in civil engineering, quality, or construction management.
• Active ASQ CQE or CQA certification.
• Active ISO 9001:2015 Lead Auditor certification.
• Active Six Sigma Black or Green Belt certification.
• Experience with large (>$500M), complex, heavy-civil infrastructure projects that include highways, roads, bridges, transit (including rail and bus), and/or airport projects.
• Experience delivering projects through both traditional and alternative methods (e.g., DB, CM/GC, P3).
• Experience in quality roles supporting owners.
• Experience managing, coaching, guiding, and assisting technical and administrative staff.
• Experience with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Responsibilities

• Develop, implement, and/or maintain Quality Management Systems in alignment with ISO 9001:2015 standards and our client requirements.
• Establish and manage project-specific QA/QC plans and inspection test plans for design and delivery disciplines.
• Oversee quality inspections, audits, and nonconformance reporting; ensure timely closure of nonconformances and implementation of corrective/preventive actions.
• Coordinate with design teams, contractors, and consultants to resolve quality issues and ensure consistency throughout design, procurement, construction, and commissioning phases.
• Conduct root cause analyses and lead continuous improvement initiatives using Lean Six Sigma, or similar methodologies.
• Provide quality training and mentorship to project teams, subcontractors, and field personnel.
• Lead quality meetings, compile reports, and deliver project quality performance metrics to internal and external stakeholders.

Benefits

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment policy
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level