Quality Manager 1

PCC Talent Acquisition Portal•Rialto, CA

7d•Onsite

About The Position

The Quality Manager has full authority and accountability for the organization’s Quality Management System (QMS) and compliance to AS9100, NADCAP, and applicable regulatory and customer requirements. This role ensures product conformity, process control, and continual improvement through effective system governance, audit readiness, and risk-based quality planning. The Quality Manager leads the development, implementation, and maintenance of quality systems that support zero-defect objectives, customer satisfaction, and sustained aerospace compliance. This position establishes a culture of compliance, accountability, and continuous improvement through metrics, training, cross-functional engagement, and data-driven decision-making. The Quality Manager oversees a team of 3–5 direct reports, including one Quality Supervisor with additional direct reports.

Requirements

Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical discipline.
3–7 years of progressive quality leadership experience in aerospace or regulated manufacturing environments.
Demonstrated expertise in AS9100, AS9102 (FAI), NADCAP, PPAP, SPC, GD&T, and structured problem-solving methodologies.
Experience with pyrometry, AMS 2750, calibration systems, and special process oversight.
Proven experience leading audits, responding to findings, and maintaining audit readiness.
Strong communication, analytical, and cross-functional leadership skills.

Nice To Haves

CQE, CMQ/OE, or equivalent certification preferred.
Experience in forging, heat treat, metalworking, or heavy manufacturing preferred.

Responsibilities

Quality Management System (QMS) Leadership Maintain ownership and effectiveness of the Quality Management System in accordance with AS9100, NADCAP, customer flow-down requirements, and applicable regulatory standards.
Ensure documented processes, procedures, and records demonstrate objective evidence of compliance and effectiveness.
Plan, lead, and support internal audits, external certification audits, customer audits, and NADCAP audits; ensure timely containment, root cause analysis, corrective action, and verification of effectiveness.
Ensure management review inputs and outputs meet AS9100 requirements and support risk-based decision-making.
Promote configuration control, document control, and record retention in accordance with aerospace standards.
Product & Process Conformity Ensure quality planning and process controls are implemented and maintained, including First Article Inspection (FAI per AS9102), Control Plans, PFMEAs, inspection plans, and acceptance criteria.
Oversee incoming, in-process, and final inspection activities to ensure conformity prior to product release.
Ensure nonconforming material is properly identified, segregated, dispositioned, and documented in compliance with AS9100 requirements.
Partner with Engineering, Production, and Maintenance to ensure process capability, control of special processes, and prevention of escape.
NADCAP & Special Process Compliance Ensure compliance with NADCAP requirements for applicable special processes, including heat treat, pyrometry, and AMS 2750.
Maintain oversight of calibration systems, furnace qualification, TUS/SAT requirements, and pyrometry records.
Ensure personnel qualification, training, and certification for special processes meet NADCAP and customer requirements.
Support NADCAP audit preparation, corrective action responses, and sustained accreditation.
Customer & Supplier Quality Assurance Serve as the primary interface for customer quality matters, including corrective action requests, nonconformances, and audit activities.
Ensure customer, regulatory, and contractual requirements are reviewed, flowed down, and implemented.
Lead supplier quality assurance activities, including supplier approval, monitoring, audits, and corrective action follow-up.
Ensure supplier performance and risk are evaluated and addressed in accordance with AS9100 supplier control requirements.
Corrective Action & Risk Management Lead root cause analysis and corrective/preventive actions using structured methodologies (8D, 5 Whys, Fishbone).
Ensure corrective actions address systemic issues and include verification of effectiveness.
Apply risk-based thinking to product realization, supplier management, and process changes.
Support change management activities to ensure quality and compliance risks are assessed and mitigated.
Metrics, Performance & Continuous Improvement Establish, monitor, and report quality performance metrics, including nonconformance trends, escape rates, audit findings, and customer complaints.
Use data analysis to drive continual improvement and support management review.
Lead or support Lean, Six Sigma, and process improvement initiatives aligned with AS9100 continual improvement requirements.
Team Lead & Competency Lead, mentor, and develop quality personnel to ensure competency, accountability, and audit readiness.
Ensure training records, competency evaluations, and certification requirements are maintained in compliance with AS9100 and NADCAP standards.
Promote a culture of compliance, ownership, and continuous improvement throughout the organization.