Quality Manager (AR)

Keytronic•Springdale, AR

About The Position

KeyTronic is a team-based, supportive environment where everyone is able to feel encouraged and supported. We provide opportunities for growth through seminars, certifications, on-the-job training, and career advancement. Our team and employees are proud of our product diversity and team environment. We are an international company where you will do something different every day in our fast-paced work environment, but we are always finding ways to create something new and be innovative We encourage you to apply for this position if you enjoy being challenged, working in a dynamic work setting, and being a part of a team that creates products that drive our world, while providing an innovative workplace with deep camaraderie, compelling product diversity, and resources to build your career. KeyTronic provides competitive salaries and benefits including: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, Vacation, Holidays, Tuition Reimbursement, and 401K. We also have a company provided wellness program because we care about the wellbeing of our employees inside and outside of the workplace. We organize volunteer opportunities, company activities, and all-employee meetings to show we value our employees and the community around us! JOB SUMMARY: Provide leadership and management for the Quality Management System and sustain the quality policy and culture for the entire site. Manage quality assurance, control processes, and programs by developing, implementing, and administering quality standards and procedures assuring product quality, continual improvement, and customer satisfaction. As part of the site leadership team, this position is one of the primary contacts covering a wide range of issues with suppliers, internal/external customers and with KeyTronic Corporate Quality requirements. ESSENTIAL FUNCTIONS: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Manage external/internal site audit processes and associated improvement cycle. Leads overall Quality function as QMS Management Representative for the site, inclusive of; Quality Engineering, Regulatory Compliance, and Supplier Quality. Leads Quality Assurance teams and training. Leads Warranty Return process and activity. Leads monitoring and maintenance of site Quality Metrics. Leads site product and process quality improvement. Management focus on driving succession planning and ensuring that their employees receive the development and coaching required realizing their full potential. Ensure Quality team involvement in applicable product planning and manufacturing release processes. Ensure Quality participation and provide quality input for internal/external meetings or presentations. Ensure management and control of non-conforming material/product process. Ensure site compliance to applicable QMS documentation and communication of QMS effectiveness. Ensure site compliance to applicable quality control processes (i.e. calibration, ESD, MSD, etc.). Occasional travel may be required to meet the needs of the business (estimated 5 - 10%). Advanced knowledge and implementation experience in applicable QMS standards and regulations (i.e. ISO 9000, AS9100, FDA QSR, TL9000, etc.). Advanced knowledge in applicable industry standards (IPC, J-STD, etc.). Capability to assess, manage, develop, and mentor Quality organization personnel. Knowledgeable in Lean and Six Sigma concepts and tools. Expert communication and presentation skills. Knowledgeable in data analysis tools. Strong cross-functional team building skills. Ability to lead and multi-task in a dynamic environment. Ability to quantify and assess benefits/risks of process improvements. General office equipment and materials. Additional duties as assigned. OTHER FUNCTIONS: Attends meetings as needed to support organization activity. Performs other duties, as assigned, to achieve corporate and departmental objectives. May be asked to assist in other duties to ensure production needs are met in a timely manner. SUPERVISION GIVEN/RECEIVED: Supervision is received by the EVP of Quality. May also receive guidance and mentoring from other Keytronic leaders. Position has no supervisory responsibilities

Requirements

Bachelor’s degree in engineering or another related field.
Five (5) years in a quality role.
An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
Quality system management skills to support ISO 9001:2008, AS9100C, TS16949, PPAP, PFMEA, 5S, 8D, SPC and control plans, lean manufacturing and other quality methods.
Strong verbal/written communications skills required.
Strong computer skills including Microsoft Excel, Word, Project, Power Point, AutoCAD.
Occasional domestic and international travel required.

Nice To Haves

Master’s degree in engineering or another related field.
Seven (7) years Quality role
Lean six sigma Green or Black Belt certification with project experience
Three (3) or more as a Quality Manager is preferred

Responsibilities

Manage external/internal site audit processes and associated improvement cycle.
Leads overall Quality function as QMS Management Representative for the site, inclusive of; Quality Engineering, Regulatory Compliance, and Supplier Quality.
Leads Quality Assurance teams and training.
Leads Warranty Return process and activity.
Leads monitoring and maintenance of site Quality Metrics.
Leads site product and process quality improvement.
Management focus on driving succession planning and ensuring that their employees receive the development and coaching required realizing their full potential.
Ensure Quality team involvement in applicable product planning and manufacturing release processes.
Ensure Quality participation and provide quality input for internal/external meetings or presentations.
Ensure management and control of non-conforming material/product process.
Ensure site compliance to applicable QMS documentation and communication of QMS effectiveness.
Ensure site compliance to applicable quality control processes (i.e. calibration, ESD, MSD, etc.).
Occasional travel may be required to meet the needs of the business (estimated 5 - 10%).
Advanced knowledge and implementation experience in applicable QMS standards and regulations (i.e. ISO 9000, AS9100, FDA QSR, TL9000, etc.).
Advanced knowledge in applicable industry standards (IPC, J-STD, etc.).
Capability to assess, manage, develop, and mentor Quality organization personnel.
Knowledgeable in Lean and Six Sigma concepts and tools.
Expert communication and presentation skills.
Knowledgeable in data analysis tools.
Strong cross-functional team building skills.
Ability to lead and multi-task in a dynamic environment.
Ability to quantify and assess benefits/risks of process improvements.
General office equipment and materials.
Additional duties as assigned.