Quality Manager

Ford • Louisville, KY

10h • Hybrid

About The Position

As part of our Manufacturing team, you’ll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we’re constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love.
In this position...
This role is responsible for comprehensive quality management within a plant, encompassing leadership on quality initiatives, oversight of pre-delivery and finished vehicle operations, and robust supplier quality assurance. The position involves driving compliance, managing new model launch quality, and ensuring effective communication and personnel development. This person will champion the Quality Operating System (QOS).

Requirements

• Bachelor's degree or equivalent experience in a relevant field
• 5+ years of experience managing quality operating systems
• 8+ years of experience managing and supervising teams
• Experience working in a high-volume manufacturing facility
• Strong statistical background
• Strong background in collaborating with cross-functional teams

Nice To Haves

• Quality engineering background preferred
• Engineering degree preferred
• Six Sigma Black Belt Certification preferred
• Strong knowledge and understanding of Lean Manufacturing Principles
• Experience with 8D, 5Why, Three-Legged 5Why, and other lean manufacturing principles
• Experience working in Hoshin Kanri, strategic planning, and near-term, and future planning
• Working Knowledge of the following systems: Data Cubes/Common Metrics AWS BSAQ ECB GQRS QLS AVS DPR

Responsibilities

• Member of the Plant Operating Committee and keep OCM informed of the status of Quality issues.
• Develop and Mentor plant personnel on the QOS, coach and train on the appropriate use of standard Quality Tools
• Champion and deliver the plant Policy Deployment Process for Quality.
• Manage all Pre-Delivery operations
• Manage Finished Vehicle inspection processes and coordinate on-going review/update of the measurement systems and mandatory process requirements based on customer feedback (GQRS / Warranty).
• Manage the Finished Vehicle Inventory within plant objectives.
• Champion the daily, weekly, monthly, quarterly Quality cadence for the plant (Daily Quality Reviews, VRT Report Outs, VQRs, PDQR, AQM ,and SAR reviews)
• Manage department direct and indirect manning
• Develop and maintain an effective Quality communication process to support VRT's management and sister plant(s)
• Assure that Government Regulations, Safety, and Inspection Audits, and critical function system reviews are conducted and reported to prevent campaigns.
• Champion the Incoming Quality activity, and the QR2 System utilization.
• Support VRTs with supplier quality concerns and IQ support for the weekly meeting
• Push known supplier quality issues upstream tothe next model planner to prevent recurrence of known customer concerns
• Assure a process to monitor the quality level of supplier parts
• Coordinate real-time supplier quality concern feedback to production departments
• Coordinate supplier quality requirements for On-Site Modifications
• Coordinate IQ concerns found in V.O. and Plant FCPA audits
• Coordinate and co-chair monthly incoming Quality Meetings
• Oversee the layout of parts as required for production personnel, PVT engineers, and VRT members
• Provide IQ support to contain suspect component concerns until certified stock arrives
• Coordinate all processing of defective materials withthe plant MP&L organization
• Work with plant personnel to initiate appropriate containment and corrective action while the supplier does the same
• Oversee the review of supplier 8D's and the acceptance or rejection based on content
• Develop and maintain the supplier sign-in reporting system
• Publish Incoming Quality data
• Provide feedback, to the appropriate departments on concerns identified by dealers and customers related to supplier quality
• Provide a weekly update on delinquent suppliers to Purchasing, STA, and plant management
• Manage the reimbursement of plant expenses due to supplier quality concerns
• Plant lead for Quality in all New Model Launch activities (Milestone and Scorecard Reviews, Whiteboard, FCPA, and all Control Plan activities)
• Manage the stability of the base QOS during periods of launch and change.
• Manage the results of the Campaign Prevention process and ensure containments are in place for issues identified.
• Oversee Pre-Delivery and Finished Vehicle Audits for all pre-build events.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits, including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family member,s and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager